Viewing 8 posts - 1 through 8 (of 8 total)
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  • April 8, 2020 at 3:16 pm #1201928
    Mike1050

    Hi,

    I’m looking for help with Google Maps integration on the contact page (see private content)

    I already followed the steps under “API Key and Billing Errors/Troubleshooting”: https://developers.google.com/maps/documentation/javascript/error-messages I did not cover the further steps “Maps JavaScript API Error Codes for Developers and Site Owners”.

    Although I created a Google Maps API Key on the Google Cloud Plattform, it won’t be save by my Enfold Theme (“Mit diesem API-Schlüssel konnte keine Verbindung zu Google Maps hergestellt werden” – “With this API-Key no connection to Google Maps could be established.”)

    Could you please take a look at this and help me out.

    Best,
    Mike

    April 9, 2020 at 5:59 am #1202124
    Jordan Shannon

    Hey Mike1050,

    Have you referred to the following:

    Google Map

    Best regards,
    Jordan Shannon

    April 10, 2020 at 2:58 pm #1202683
    Mike1050

    Hi Jordan,

    thank you for the link. I went through the troubleshooting steps. Removing all restrictions “helped” in so far, as the key is now accepted: https://ibb.co/179g187 Now the Google Maps Window doesn’t show the “developer-message” from before, but a grey background: https://ibb.co/Fn9sD7R

    What would you do next?

    Thanks & best regards,
    Mike

    April 10, 2020 at 11:52 pm #1202780
    Jordan Shannon

    Hi,

    Great I’m glad some progress was made! I believe Google has changed their process so the issue is likely on their side instead of Enfold. Here is a thread with some insight for consideration.

    Best regards,
    Jordan Shannon

    April 13, 2020 at 4:36 pm #1203310
    Mike1050

    Hi Jordan,

    “progress” is relative – now I only got a grey background as map. Could you please forward the link to the thread?

    Best regards,
    Mike

    April 13, 2020 at 11:05 pm #1203363
    Jordan Shannon

    Hi,

    Apologies, I thought I pasted it in. Here it is:

    Google Maps not working or displaying

    Best regards,
    Jordan Shannon

    April 14, 2020 at 6:25 pm #1203707
    Mike1050

    Hi Jordan,

    thanks for the link. I’m not sure if this was really the solution, but I enabled the “Static Map API” – one of the suggestions in the post – and the map is now working.

    Thanks for your help!

    You can close this thread.

    All the best,
    Mike

    April 14, 2020 at 8:35 pm #1203746
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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