Viewing 7 posts - 1 through 7 (of 7 total)
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  • #960508

    Hi
    Google maps does not work anymore since i updated to Enfold 4.3:
    Hoppla! Ein Fehler ist aufgetreten.
    Google Maps wurde auf dieser Seite nicht richtig geladen. Technische Details dazu entnimmst du der JavaScript-Konsole.

    brita

    #960515

    Maybe you should check your theme for bugs!
    Your new version adds an empty charracter ” ” in front of the API and that makes ist break the function

    and by the way: Google is NOT Mailchimp

    #961418

    Hi BritaKossmann,

    Thanks for providing the link to your site.
    I have checked it and it has this error:

    Google Maps API warning: RetiredVersion https://developers.google.com/maps/documentation/javascript/error-messages#retired-version

    I would like to test the API key that I use which works properly, please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #961832

    Hi,

    I had the same with several websites. What @BritaKossmann was saying was also the case for us: somehow there was a space added in front of the Maps API Key! Deleting the space helped to solve this problem. I believe this happened after WordPress automated updates to 4.9.6!

    Best regards,
    Monique

    #962057

    Hi Monique,

    I’m not really sure why that happened and apologize for the inconvenience.
    But I’m glad that it’s fixed now. Let us know if you need further assistance.

    Best regards,
    Nikko

    #963052

    Hi Nikko,

    I just added my note to confirm I had the same experience as Britta with the extra space and hopefully help others!

    Have a nice day,
    Monique

    #963292

    Hi Monique,

    It seems that there are others experiencing this issue too, can you try the solution posted by our dev in this thread:

    Hope this helps :)

    Best regards,
    Nikko

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