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Viewing 8 posts - 1 through 8 (of 8 total)
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  • January 24, 2020 at 10:26 am #1178063
    cadema

    When I try to input my Google maps API I get this error:

    “Could not connect to Google Maps with this API Key”

    I have followed all the steps in your tutorial, tried restricted keys, unrestricted keys, old keys, new keys, keys that work on other websites, and both with and without billing accounts attached. Everything is updated and I’ve tried with all plugins turned off. It just won’t work for me. Please help!

    January 25, 2020 at 9:15 am #1178284
    Rikard

    Hey cadema,

    Thanks for the login details, could you upgrade the account to have admin rights please? Otherwise we can’t access the theme options. This is the error message you are getting from Google Maps: https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys

    Best regards,
    Rikard

    January 27, 2020 at 7:01 am #1178581
    cadema

    My mistake – I changed your user permissions to ‘administrator’.

    January 27, 2020 at 1:36 pm #1178689
    Rikard

    Hi,

    Thanks for that, this is the error message I’m seeing on your site now: https://developers.google.com/maps/documentation/javascript/error-messages#api-not-activated-map-error

    The Maps JavaScript API is not activated on your API project. You may need to enable the Maps JavaScript API under APIs in the Google Cloud Platform Console.

    Could you try that out please?

    Best regards,
    Rikard

    January 28, 2020 at 7:54 am #1178888
    cadema

    That did the trick! Thank you, thank you!

    Google has certainly made this more complicated than it need to be.

    January 28, 2020 at 10:09 pm #1179214
    Victoria

    Hi cadema,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

    February 7, 2020 at 5:41 am #1182237
    SK722

    Hello,

    I am having the same issue and have activated my API correctly. Please HELP

    February 8, 2020 at 8:11 am #1182494
    Rikard

    Hi SK722,

    Could you add the key to the theme backend and save it please? Otherwise we can’t see which error messages you are getting from Google Maps.

    Best regards,
    Rikard

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