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Viewing 15 posts - 1 through 15 (of 15 total)
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  • July 7, 2015 at 9:07 pm #469925
    rchadek

    I updated to the latest version of Enfold (3.2.2) and now the “animated” elements on our homepage (i.e. Icon List bullets, Testimonial thumbnails, etc) aren’t animating and the Google Map embeds aren’t displaying. I can see the code in the Code Inspector but they’re not displaying.

    I’ve cleared the site’s cache and my browser cache. Same error in Firefox, Chrome, and IE. Can you take a look please?

    July 7, 2015 at 9:36 pm #469939
    rchadek

    FYI – I’ve tried disabling all Plugins and that didn’t seem to help.

    Just noticed Accordion elements aren’t expanding either.

    July 7, 2015 at 10:02 pm #469950
    Basilis

    Hey!

    Just loaded your web site, and everything is working perfectly!

    Cheers!
    Basilis

    July 7, 2015 at 11:00 pm #469977
    rchadek

    Hi Basilis,

    We’ve tried this on multiple machines in multiple browsers, both mobile and desktop, and unfortunately, it’s not working perfectly for us at all.

    I can find a workaround for the animations, but the fact that the Google maps won’t show up and the Accordions won’t expand is very concerning.

    I’m going to post 2 URL’s in the Private Content below. Can you visit these 2 pages and send me screenshots of the maps you’re seeing and an expanded Accordion element please?

    July 8, 2015 at 3:17 pm #470315
    Elliott

    Hi!

    Your getting a few javascript errors. Let’s try the following.

    1. Deactivate all plugins.

    2. Completely delete Enfold from your WordPress theme directory before downloading + uploading a fresh copy from themeforest.

    3. Activate Enfold instead of the child theme.

    If your still having trouble after doing the above three steps then send us a WordPress login and we’ll take a closer look.

    Best regards,
    Elliott

    July 8, 2015 at 5:24 pm #470416
    rchadek

    Hi Elliott,

    I’ll give this a try. Just one question – does this mean all my current Enfold settings will be lost?

    July 8, 2015 at 9:11 pm #470544
    lanelee

    I had the same problem with the Google map embeds from a code block. Can see the code but nothing will show up. I could not get them to display tried on several computers nothing. But, I cleared the cache and now it seems to be working fine.. Think there is some kind of a cache thing that makes the google maps ‘dissapear’..

    July 9, 2015 at 3:58 pm #470964
    Elliott

    Hey!

    No, your settings will be fine but I would create a backup or export them in Dashboard > Enfold > Import/Export just in case.

    Cheers!
    Elliott

    July 9, 2015 at 11:08 pm #471184
    rchadek

    Okay, I tried that but did not see any change in results. I turned on WP_DEBUG in my wp-config.php file and saw 2 JavaScript errors in the Console.

    ReferenceError: module is not defined avia.js:2016:1606
    Error: Syntax error, unrecognized expression: unsupported pseudo: regex jquery.js:2:12716

    I activated the parent Theme for a minute, but this is for a client’s site and all styling, settings, etc. exist in the Child Theme, so I had to reactivate the Child theme. I can’t leave it with the parent theme activated.

    I created a user account for you. Login info is in the Private Content. Can you go in and take a look please?

    July 10, 2015 at 3:04 pm #471481
    Andy

    Hi!

    your two maps are showing fine for me and accordion is working too. Could you fix it? please clear browser cache and hard refresh a few times.

    Regards,
    Andy

    July 10, 2015 at 5:03 pm #471602
    rchadek

    That’s strange. I’ve tried clearing the browser cache, all my history, cleared the site cache with WP Super Cache, hard-refreshed many times, and re-tested in Firefox, Chrome, Internet Explorer, and Safari. I’ve tested it on multiple desktops (at work, at home, co-workers) and my iPhone. The maps and CSS animations are still not working for me on any device.

    Still seeing these 2 JavaScript errors in the Console as well:

    ReferenceError: module is not defined avia.js:2016:1606
    Error: Syntax error, unrecognized expression: unsupported pseudo: regex jquery.js:2:12716

    July 13, 2015 at 11:13 am #472256
    Andy

    Hi!

    are you talking about these images?

    If yes then go into your Caching settings and switch off caching. Afterwards deactivate your caching plugin and clear browser cache and hard refresh your site a few times.

    Cheers!
    Andy

    July 14, 2015 at 12:33 am #472769
    rchadek

    Yes, those are the images. I followed the steps you listed and still have been unable to get those images to display. Should I be able to export the settings from my Child theme and import them into the Parent theme?

    July 14, 2015 at 3:16 pm #473226
    Ismael

    Hey!

    Looks like you modified the footer.php and header.php file in the child theme folder. Please try to deactivate those files temporarily. You can do this by renaming the files. Test the page again.

    Best regards,
    Ismael

    July 14, 2015 at 9:51 pm #473447
    rchadek

    That worked! There were some retargeting and call tracking scripts I forgot I had hard-coded in the child theme’s footer file. I moved those to functions.php, called them using the ‘wp_footer’ hook and it’s all working again. Thanks so much for your help. Topic can be closed.

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