Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • August 10, 2018 at 9:38 am #995876
    Kati17

    Hallo Enfold support,
    i created the API key as always. This time it is not working properly. At first it works but if i reload the side it doesn’t work anymore (Hoppla! Ein Fehler ist aufgetreten.)
    I hope you can help me!

    Best regards
    Kati

    August 10, 2018 at 3:17 pm #996012
    Victoria

    Hey Kati17,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    August 10, 2018 at 5:52 pm #996107
    Kati17

    Hey Victoria,
    here your admin access …

    Thanks!
    Best regards,
    Kati

    August 11, 2018 at 8:15 am #996231
    Rikard

    Hi Kati,

    Thanks for that, does your site have a URL as well?

    Best regards,
    Rikard

    August 13, 2018 at 1:10 pm #996651
    Kati17

    Hi Rikard,
    Sorry! Yes of course …

    Best regards,
    Kati

    August 13, 2018 at 2:32 pm #996699
    Dude

    Hi,

    I get following error in the console:

    You have exceeded your request quota for this API. See https://developers.google.com/maps/documentation/javascript/error-messages?utm_source=maps_js&utm_medium=degraded&utm_campaign=billing#api-key-and-billing-errors

    Please check if you’ve set up a billing account or if a self-imposed daily limit has been exceeded. Please also read the google maps article here: https://kriesi.at/documentation/enfold/google-map/#how-to-register-a-google-maps-api-key

    You also need to update Enfold to the latest version 4.4.X. According to the version number (3.8) you’re using an old Enfold version which is not compatible with the latest google maps api.

    Best regards,
    Dude

    August 14, 2018 at 2:53 pm #997112
    Kati17

    Hi,
    i can‘t update my Theme Enfold. I have bought the Theme Enfold and integrated the code in the website (ERROR: Beim Aktualisieren von Enfold ist ein Fehler aufgetreten: Download fehlgeschlagen. Es wurde keine gültige URL übermittelt.)

    I thought that Google Map is free, if i integrated the API-Key…

    Can you help me with the update? Maybe it is the solution for the problem with Google Map…

    Best regards,
    Kati

    August 14, 2018 at 5:11 pm #997161
    Victoria

    Hi Kati17,

    No, the two issues are not connected. You can download the theme and update it via FTP.

    You will need to activate billing for the Google maps too.

    Best regards,
    Victoria

    August 16, 2018 at 11:17 am #997894
    Kati17

    Hi Victoria,

    What happens with all my preferences on the website, when i update enfold via FTP? Will they persist or overwritten?

    And why i have to activate billing for the Google maps? On my website it works free. Or is it only for the case that i have more than 25000 loaded carts a day?

    Best regards
    Katrin

    August 17, 2018 at 5:28 pm #998519
    Vinay

    Hi,

    Just replacing the theme files via FTP should not affect the theme settings as your theme settings will be stored in the database. However to be on the safer side please backup the settings from Enfol > Import/Export tab.

    Google has changed the way maps work, as of July 16, 2018, Google requires you to enable billing for all new users.
    https://developers.google.com/maps/documentation/javascript/usage-and-billing

    Please follow the steps provided in our documentation the maps should work for you!

    Best regards,
    Vinay

    August 19, 2018 at 12:14 am #998819
    blacknetguy

    Hello Mr. Vinay,

    I have tried some solutions for this issue like what is here: “https://kriesi.at/support/topic/google-maps-for-development-purposes-only/page/2/?login_error”
    I edited the code replaced things with my own data, but the watermark is still there.

    You are saying so, that there’s no other way to use google maps with Enfold theme for free anymore? Or the linked solution is working, just I was making something wrong?

    Thanks for your answer :)

    Best regards
    Thomas

    August 19, 2018 at 4:55 pm #998965
    Victoria

    Hi Thomas,

    Well, there is a quota for the free impressions with Google maps and once it runs out, Google will charge your card if you enabled billing. No other options for now.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    August 19, 2018 at 5:09 pm #998974
    blacknetguy

    Hi Victoria,

    thank you for the information. In this case I’d turn on billing.

    Thank you for your kind help.
    Thomas

    August 19, 2018 at 7:21 pm #999035
    Victoria

    Hi Thomas,

    Glad we could help :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

  • Author
    Posts
Viewing 14 posts - 1 through 14 (of 14 total)
  • You must be logged in to reply to this topic.