Viewing 6 posts - 1 through 6 (of 6 total)
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  • April 8, 2014 at 11:39 pm #248983
    designing

    Hi Guys

    We seem to be having a problem with the google map we’re using from the media elements, sometimes it’s showing and sometimes it disappears completely? Any ideas

    April 9, 2014 at 4:40 am #249043
    Ismael

    Hey designing!

    Thank you for using the support forum.

    I’m sorry but at this moment, I’m not entirely certain of the issue based on the information you have given in your post. If you wouldn’t mind providing us a link to the website and a little more clarification about the issue (a screenshot perhaps), we’ll be happy to provide you with a response once we have a better understanding of the problem.

    Cheers!
    Ismael

    April 9, 2014 at 10:45 am #249185
    designing
    This reply has been marked as private.
    April 13, 2014 at 4:12 am #250615
    Josue

    Hi!

    Your site is displaying a coming soon page, we may need access in order to check if the map appears or no.

    Cheers!
    Josue

    April 14, 2014 at 10:13 am #250970
    designing

    Hi Josue,

    We reported the problem about 4 days ago and thought that you may of missed our message. You should now have access to the page. You may have to navigate away and back again a few times to see the problem.

    Thanks
    Leroy

    • This reply was modified 10 years, 1 month ago by designing.
    April 15, 2014 at 3:02 am #251398
    Josue

    Hello Leroy,

    Have you tried disabling all third-party plugins to see if it gets fixed?

    Regards,
    Josue

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