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Hi! I have a couple of clients that use GoDaddy’s Managed WordPress, and I’m having the following issue:
WP is auto-updated to 5.0.2 (and the downgrade plugin doesn’t work)
Enfold is at version 4.2.2 — When I try to upgrade to 4.5.2 (via ftp) the site just goes blank until the old version of Enfold is put back.I’ve tried updating PHP from 5.6 to 7.0, 7.1, and 7.2, but there is no different result. Also have all plugins deactivated.
Anyone have any similar experiences/solutions?
Thanks
Hi losting
When I try to upgrade to 4.5.2 (via ftp) the site just goes blank until the old version of Enfold is put back.
How exactly did you try to update Enfold via FTP?
You should upload the new enfold version via FTP and name the folder enfold-new (or similar). If the upload is done, rename the existing enfold folder to e.g. enfold-old (so it will be disabled) and also rename the current folder enfold-new to enfold to replace your current Enfold version.
Does that still result in a blank page if you follow these steps?
Cheers
MichaelHi losting,
Sorry for the problem. The update to 4.5.x has to be done manually unfortunately, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
Also please read this thread: https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/
Best regards,
Rikard
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