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  • #770478

    This is a general WordPress security question.
    So you create a site for a company called say, Mufasa Roofing dot com.
    Since you are the creator or the site, your account has site owner privileges.
    You create an admin account for the client and hand over the site once completed.
    Since their blog is active and people comment, WordPress automatically sends the comment notifications to the site owner email address.
    As the technical guy, we don’t want to receive these emails but want to still be the site owner for continued support, maintenance e.t.c.
    Is there a way to change the settings so a specific administrator account can receive these comments and not the site owner account.
    The workaround, in this case, would be to change the site owner email address tot he clients which essentially means handing over this site owner account to the client and the technical/support would have an admin account but is there a better way?
    Please reference this link on WordPress Security if needed.
    Comment Notification Email

    #770483

    Hey hingex,
    I think I understand your question, you want to let the owner receive the comment notification emails, but you want to retain technical/support control. In my experience the site ownership email address and comment notification emails has no addition control of the site. You can offer technical/support from any admin account. The issues I come across is once the client has admin access they tend to always change a setting, brake code or something else that I have to fix, which can take time to figure out what they did first :)
    Maybe you will find this as helpful as I do: http://wpmasteradmin.com/

    Best regards,
    Mike

    #775200

    Yes, that’s exactly the issue. I do not want to give the client higher access as they can change setup but would like them to receive comment notifications and or any other items that are non-technical. I really do not mind if a client sees that a password was changed or certain updates occurred but they should not have the ability to make changes that require admin access.

    Thanks for the master admin plugin.

    #775201

    Hi,
    Glad to be able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 4 posts - 1 through 4 (of 4 total)
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