Viewing 6 posts - 1 through 6 (of 6 total)
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  • August 21, 2019 at 3:50 pm #1129599
    marcoabis81

    Hi,
    third time in 4 days with this error. Why is this happening? The website and WP control panel are not accesible for 5 minutes and then it goes back to its normal functionality.

    Website: (Email address hidden if logged out)
    Gateway Timeout The gateway did not receive a timely response from the upstream

    Thanks,
    Marco

    • This topic was modified 5 years, 4 months ago by marcoabis81.
    August 21, 2019 at 6:03 pm #1129677
    Victoria

    Hey marcoabis81,

    What is your hosting provider?

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    August 22, 2019 at 12:49 am #1129808
    marcoabis81

    Hi Viktoria.
    I use site ground. I spoke with them and they have extended the time out but even with an extended time I had the same error. Today 3 times.
    Login in details below

    Thank you

    August 22, 2019 at 9:50 am #1129910
    Victoria

    Hi marcoabis81,

    This is not the theme related issue. It is either the server configuration or the plugin combination that is causing the issue.

    Best regards,
    Victoria

    August 23, 2019 at 11:59 am #1130307
    marcoabis81

    Thanks Victoria,
    I am going to investigate :-)

    Thank you for your help :-)

    • This reply was modified 5 years, 4 months ago by marcoabis81.
    August 23, 2019 at 1:21 pm #1130349
    Victoria

    Hi marcoabis81,

    Please let us know how that worked out for you :)

    Hope you can find a solution soon.

    Best regards,
    Victoria

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