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  • #1378133

    HI
    The gallery on my site is not displaying the correct thumbnail sizes – no matter what I chose they are showing at orignial ratios.
    They are also still showing the title as caption even though it is set to have no text.
    Can you see what is wrong here? I don’t have any image plugins.
    thanks
    Nancy

    #1378169

    Hi Nancy,

    Could you try updating the theme to the latest version (5.3.1.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    #1378240

    HI
    I updated the theme but the gallery is still not correct.

    #1378308

    Hi,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1378323

    thanks for taking a look.
    I have some css hiding the titles on the gallery since the options were not working.

    • This reply was modified 1 year, 9 months ago by Munford.
    #1378348

    Hi Munford,

    Thanks for giving us admin access.
    I have inspected the images and it seems the portfolio-sized images are gone, please try to do the following things:
    1. Re-upload the images in the gallery and check.
    2. If it does not show any improvement, please temporarily disable Performance Cache plugin and check.
    3. If still it does not display properly, go to Enfold > Performance and disable Responsive Images
    Hope this helps.

    Best regards,
    Nikko

    #1378364

    Thanks I see what happened now – I had deleted the other sizes of the images in the file manager when I cleaned up the site I took over.

    #1378369

    Hi Munford,

    You’re welcome :)
    Just let us know if you still need further assistance.

    Best regards,
    Nikko

    #1378384

    Just a detail – the “no text” option on the lightbox image description text is not working on that page
    I’m still hiding it with css.
    .mfp-title {
    display: none;
    }

    #1378446

    Hi,

    Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

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