October 31, 2018 at 12:53 am #1028310
The background image in our Fullwidth Easy Slider has disappeared since the last update of Enfold 4.5.
The slideshow background image does not show anymore, even though I have removed and reset the image a dozen time. Just shows blank as the background of the Fullwidth Easy Slider.
The Fullwidth Easy Slider in question is at the very top of pur homepage http://www.loyalzoo.com.
I have given admin rights privately in the other thread with the same problem, repeating it here.
I really need a quick solution, as the website has now been in this ugly state for over two days.
Thanks in advance for your help.November 1, 2018 at 12:34 am #1028661November 2, 2018 at 4:52 pm #1029208
I am seeing the image. Could you please clear the cache, check again and get back to us.
VictoriaNovember 2, 2018 at 5:32 pm #1029233
Victoria, no background image. You also sent me a private screenshot which shows the lack of background image. The slide image works fine, it is the background image that is missing, exactly as reported by the other users. The 4.5 update simply breaks the background image of these sliders.November 2, 2018 at 5:47 pm #1029240November 5, 2018 at 4:20 pm #1029948November 5, 2018 at 4:59 pm #1029962
Victoria, I have now enabled debug mode by following the instructions (at least I hope so).
Please let me know if you need anything else.
Cheers.November 9, 2018 at 5:53 am #1031527
Thanks for the update.
We’ll forward the issue to our developers. This script should fix it temporarily.
IsmaelNovember 9, 2018 at 2:04 pm #1031671
Thanks for your help.
Where am I supposed to copy this script? I mean in which file and where in the file?
Also, is there an ETA for the proper fix?November 10, 2018 at 9:05 am #1031947
Sorry for the problem. Please try the code Ismael posted at the bottom of your child themes functions.php file.
This should be fixed in the next version of the theme, we don’t have an ETA on that as of yet unfortunately.
RikardNovember 10, 2018 at 2:46 pm #1032013November 11, 2018 at 8:18 am #1032160
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