Viewing 15 posts - 1 through 15 (of 15 total)
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  • #1030402

    Hi,
    I added two sliders with different display options.
    The slider does not appear on the phone. There is a white background instead.
    What did I do wrong?

    #1030755

    Hey daropress,

    You have selected to not show it on small screens in the element options, try unchecking that option and save again.

    Best regards,
    Rikard

    #1030805

    Hi Rikard,
    I added two sliders with different display options.
    one slider – selected to not show it on small screens
    and one slider – selected to not show it on big screens.
    on preview it works correctly
    But after saving, the Slider disappeared on mobile

    #1032072

    Hi daropress,

    You should be running at least php5.6.3 for the code to work properly. Please consider upgrading your php version.

    Best regards,
    Victoria

    #1032188

    Hi Victoria,
    How do I upgrade the php version?
    Register that this is the latest version of WordPress. – 4.9.8
    And there is no suggestion for further upgrades of the template

    #1032460

    Hi,

    You can upgrade the PHP version in your web hosting interface or by contacting your hosting provider. Please note that PHP 5.6 and 7.0 will not get security updates after the new year.

    Best regards,
    Rikard

    #1032539

    I upgraded the PHP version to 5.6.3 and the problem was not resolved.
    I noticed that when you preview the page, you’ll see the slider on a mobile device. But it’s only in the preview ..

    #1033186

    Hi daropress,

    Best regards,
    Victoria

    #1035481

    I upgraded the PHP version to 5.6.31
    Can you check again please

    #1036118

    Hi daropress,

    I disabled css and JavaScript merging and the slider showed up. Please check.

    Best regards,
    Victoria

    #1036141

    I still do not see the slider on mobile

    #1037562

    Hi,
    I still don’t see the slider on mobile.
    Can you check please

    • This reply was modified 5 years, 12 months ago by daropress.
    #1037920

    Hi,

    I checked your site and tested the slider on a test page.

    It appears some code is in conflict.

    Did you add any custom code to the site or a plugin after which this issue started?

    The theme is outdated now, first deactivate all plugins and update the theme manually to the latest version 4.5

    Best regards,
    Vinay

    #1037954

    Ok. I managed to fix it.
    Thanks

    #1038212

    Hi daropress,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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