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August 6, 2018 at 9:33 pm #994109
Hello,
in Safari Browser from MacOS there is configured as standard that autoplay will stop with a unmuted video.
I had configured a Fullscreenslider with a Video. It plays on all browser, but not in Safari, because the autoplay stops to play this video and show the Background photo.
This video has no sound, it is only a video.
What can i do, that this video will play on Safari browser?i use this video on a Colorsection as Backgroundvideo, too. And there it is showing.
How can i fix this?
regards Dandy
- This topic was modified 6 years, 2 months ago by Dandy.
August 7, 2018 at 7:01 am #994238Hey Manuel,
If it’s due to a browser setting then there’s not much we can do about it unfortunately.
Best regards,
RikardAugust 7, 2018 at 8:05 am #994260Hello,
in the Fullscreenslider Setup, we have a checkbox for mute the video. My Video have no sound, but when i activate this checkbox it is working :-)
But can you please look now to the website. The Video begins to play in the Slider, but when it ends, than it doesn´t show the second slider in Safari. Why does this not work with Safari? I only see after the video a black Slider. I can only scroll manually between the sliders. I do not have activate videoloop or deactivate the autoplay.
On the other Browsers does it work correctly with the auto scroll after the video ends.
August 9, 2018 at 1:16 pm #995447Hi Dandy,
This is how Safari handles the videos in sliders now, it does not go to the next slide for some reason.
Best regards,
VictoriaAugust 9, 2018 at 2:31 pm #995486Ok, and is there a way to fix that in the future updates of Enfold?
August 9, 2018 at 9:19 pm #995719Hi,
Unfortunately no, as that is how Safari is working with the videos and there is not a lot we can do from our side.
Best regards,
BasilisSeptember 4, 2018 at 9:12 am #1005329Hello,
I have the same problem.
Since I am in charge of another project that runs with Avada, I can’t quite understand why Safari shouldn’t display the videos. With the Fusion Slider this seems to work. If I try the same with Enfold there will be nothing played, except in the mobile version that a picture is missing.
Do you have a solution?Many greetings Petschka
September 4, 2018 at 9:40 am #1005340Hello I fixed this problem.
Go into the Fullscreenslider setup.
there is a option to mute the video at the end of the setup site. After that it will work and play the video in Safari.
I have german language in WordPress and i had selected:Video Player:
Anklicken, um Video stummzuschaltenHope this helps
regards Manuel
September 4, 2018 at 10:26 am #1005369Thanks a lot, Manuel.
September 4, 2018 at 1:05 pm #1005512 -
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