Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • August 6, 2018 at 9:33 pm #994109
    Dandy

    Hello,

    in Safari Browser from MacOS there is configured as standard that autoplay will stop with a unmuted video.

    I had configured a Fullscreenslider with a Video. It plays on all browser, but not in Safari, because the autoplay stops to play this video and show the Background photo.

    This video has no sound, it is only a video.
    What can i do, that this video will play on Safari browser?

    i use this video on a Colorsection as Backgroundvideo, too. And there it is showing.

    How can i fix this?

    regards Dandy

    • This topic was modified 6 years, 3 months ago by Dandy.
    August 7, 2018 at 7:01 am #994238
    Rikard

    Hey Manuel,

    If it’s due to a browser setting then there’s not much we can do about it unfortunately.

    Best regards,
    Rikard

    August 7, 2018 at 8:05 am #994260
    Dandy

    Hello,

    in the Fullscreenslider Setup, we have a checkbox for mute the video. My Video have no sound, but when i activate this checkbox it is working :-)

    But can you please look now to the website. The Video begins to play in the Slider, but when it ends, than it doesn´t show the second slider in Safari. Why does this not work with Safari? I only see after the video a black Slider. I can only scroll manually between the sliders. I do not have activate videoloop or deactivate the autoplay.

    On the other Browsers does it work correctly with the auto scroll after the video ends.

    August 9, 2018 at 1:16 pm #995447
    Victoria

    Hi Dandy,

    This is how Safari handles the videos in sliders now, it does not go to the next slide for some reason.

    Best regards,
    Victoria

    August 9, 2018 at 2:31 pm #995486
    Dandy

    Ok, and is there a way to fix that in the future updates of Enfold?

    August 9, 2018 at 9:19 pm #995719
    Basilis

    Hi,

    Unfortunately no, as that is how Safari is working with the videos and there is not a lot we can do from our side.

    Best regards,
    Basilis

    September 4, 2018 at 9:12 am #1005329
    petschka

    Hello,

    I have the same problem.
    Since I am in charge of another project that runs with Avada, I can’t quite understand why Safari shouldn’t display the videos. With the Fusion Slider this seems to work. If I try the same with Enfold there will be nothing played, except in the mobile version that a picture is missing.
    Do you have a solution?

    Many greetings Petschka

    September 4, 2018 at 9:40 am #1005340
    Dandy

    Hello I fixed this problem.

    Go into the Fullscreenslider setup.
    there is a option to mute the video at the end of the setup site. After that it will work and play the video in Safari.
    I have german language in WordPress and i had selected:

    Video Player:
    Anklicken, um Video stummzuschalten

    Hope this helps

    regards Manuel

    September 4, 2018 at 10:26 am #1005369
    petschka

    Thanks a lot, Manuel.

    September 4, 2018 at 1:05 pm #1005512
    Rikard

    Hi Manuel,

    Great, glad that you got it working and thanks for sharing your solution. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.