Viewing 16 posts - 1 through 16 (of 16 total)
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  • #729580

    It just stopped displaying the images. You can see the navigation arrows and dots, but it doesn’t show the slide images or captions, and the navigation doesn’t work.

    I’ve already updated to latest WordPress, done full Enfold update, and turned off my plugins. I created another test page with a simple fullscreen slider and same problem there.

    Strangely enough, the mobile menu also stopped displaying with the latest update? There is no longer a navigation icon in the top right corner as before.

    #729756

    Hey hmsvictory,

    You are getting some error messages on both pages. Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    #730024

    Greetings Rikard, I’ve already done that. I deleted the Enfold folder and uploaded a fresh copy that I just got from Themeforest download.

    #730046

    On the home page I added a color section above the empty slider for now, because the site owner is upset… so on that page just scroll down for checking the slider.

    #730192

    Hi,

    You have this in your functions.php file:

    function modify_jquery() {
    if (!is_admin()) {
    	wp_deregister_script('jquery');
    	wp_register_script('jquery', 'https://code.jquery.com/jquery-1.11.3.min.js');
    	wp_enqueue_script('jquery');
    }
    }

    Please try to remove it to see if that helps.

    Best regards,
    Rikard

    #730446

    Thanks Rikard. That didn’t work, but deleting the child theme functions.php did fix both problems. Now I will just add back content to functions.php until I isolate the problem.

    Thanks for your help.

    #730621

    Hi,

    No problem and thanks for the feedback. Let us know if you should need any further help on the topic.

    Best regards,
    Rikard

    #1151327

    Hello,
    I really need some help : some images from the fullscreen slider in the home page (only the french version!) have disappeared whereas there are still there in the back office. Could you help me please ?
    And yet the english version has no problem, it’s really weird !

    Thank you in advance for your help.

    #1151456

    Hi vnvo,

    Thanks for the login details. Could you try updating the theme to the latest version (4.6.3.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    #1180486

    Dear Moderator,
    I have updated the theme to the lastest version 5.3.2 but nothing has changed. The problem on the home page (french version) is still there. Please, I really need your help.
    Thank you.

    #1180625

    Hi vnvo,

    The latest version of the theme is 4.7.2, please try updating to that: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update

    Best regards,
    Rikard

    #1180805

    Hi there. I am having the same issue with a customer site since 2 days. All WPis up to date and Enfold is updated to 4.7.2.
    No slider images, gallery and full width images are not shown correctly. Also Navigation is not shown or accessible on pages with setting “invisible menu only after scroll down visible”. Customer is upset. Not sure what I can do. Can you please help asap. Thanks.
    PS: issue appeared 2 days ago.

    #1180825

    Hi there. I am having the same issue with a customer site since 2 days. All WPis up to date and Enfold is updated to 4.7.2.
    No slider images, gallery and full width images are not shown correctly. Also Navigation is not shown or accessible on pages with setting “invisible menu only after scroll down visible”. Customer is upset. Not sure what I can do. Can you please help asap. Thanks.
    PS: issue appeared 2 days ago.

    #1180896

    Hi AwiIlanKali,

    Please start a separate thread, describe your issue there and give us a link to your website.

    Best regards,
    Victoria

    #1180954

    Hi !
    I finally fixed the problem erasing the slides not working and re-creating them. And it works… I hope the problem won’t come back later …

    #1181056

    Hi vnvo,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

Viewing 16 posts - 1 through 16 (of 16 total)
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