Form is not working - Support | Kriesi.at

Viewing 8 posts - 1 through 8 (of 8 total)

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November 11, 2025 at 11:04 am #1491170

shedoesitcoaching
Participant

Hi Kriesi team,

Unfortunately the forms for my two guides are not working (anymore).
I can’t find the problem. Could you please have a look?

November 11, 2025 at 12:30 pm #1491177

Rikard
Keymaster

Hey Eefke,

Please try the suggestions listed here: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

Best regards,
Rikard

November 11, 2025 at 2:11 pm #1491193

shedoesitcoaching
Participant

This reply has been marked as private.

November 11, 2025 at 4:49 pm #1491202

Rikard
Keymaster

Hi,

Thanks for the update. I’m not sure that I understand your last message, please try to be a bit more specific as to what is going wrong.

Best regards,
Rikard

November 19, 2025 at 2:14 pm #1491518

shedoesitcoaching
Participant

This reply has been marked as private.

November 20, 2025 at 8:41 am #1491562

Rikard
Keymaster

Hi,

Thanks for the clarification. Could you try updating the theme to the latest version (7.1.3) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/. If not, then please check the login details that you posted, as they are not working.

Best regards,
Rikard

November 21, 2025 at 11:15 am #1491628

shedoesitcoaching
Participant

This reply has been marked as private.

November 21, 2025 at 12:42 pm #1491642

Rikard
Keymaster

Hi,

Did you try registering your theme license? https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard
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