Viewing 8 posts - 1 through 8 (of 8 total)
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  • June 30, 2020 at 1:27 pm #1226738
    Martin

    Hello, in the current Enfold version it is the case that the mandatory form fields on the smartphone do not work properly. I just found this on the page https://frauenarztpraxis-dimmel.de/. It works properly on the computer. What can you do?

    Best regards,
    Martin

    • This topic was modified 4 years, 4 months ago by Martin.
    July 1, 2020 at 8:02 am #1227110
    Rikard

    Hey Martin,

    Which fields are you referring to? Where can we see and reproduce the problem?

    Best regards,
    Rikard

    July 2, 2020 at 8:59 am #1227407
    Martin

    Hello Rikard,

    if you do not enter an email address on the smartphone, it will still be sent. The recipient receives an email and has no sender. He can’t react to it that way. However, the email field is a mandatory field. Give it a try.

    Best regards,
    Martin

    July 3, 2020 at 6:29 am #1227654
    Rikard

    Hi Martin,

    Thanks for the clarification. Could you try updating the theme to the latest version (4.7.5) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    July 3, 2020 at 10:39 am #1227737
    Martin

    Hello Rikard,

    I had version 4.6.1, now 4.7.5. Thank you!

    Best regards,
    Martin

    July 5, 2020 at 5:31 am #1227979
    Rikard

    Hi Martin,

    Thanks for the update, so everything is working as it should now then? Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    July 6, 2020 at 8:43 am #1228219
    Martin

    Yes, it works!

    July 7, 2020 at 12:59 am #1228438
    Jordan Shannon

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 8 posts - 1 through 8 (of 8 total)
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