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Viewing 16 posts - 1 through 16 (of 16 total)
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  • October 2, 2018 at 1:56 am #1016798
    womenindharma

    I’m trying to add a background image to our footer. It’s not showing. The footer is on one page only of our site:

    our culture

    I even changed the background color and that’s not updating either.

    I’ve tried clearing all cache and deactivated any caching plugins. Still not working. Please help!

    Thanks,
    Megan

    October 2, 2018 at 2:33 am #1016801
    Jordan Shannon

    Hey womenindharma,

    Did you add the required css to the very top of quick css so that it will run first?

    Best regards,
    Jordan Shannon

    October 2, 2018 at 4:34 am #1016846
    womenindharma

    Yes I used the general styling then footer tab. I added the background image and configured everything properly. The preview in general styling looks correct, it’s just not being applied to the actual site.

    October 2, 2018 at 6:29 am #1016895
    Rikard

    Hi,

    Is the footer section the one with the newsletter sign-up? If so then the background image is displaying fine on my end. Please try clearing your browser cache and reload the page or try loading it in an incognito window using Chrome.

    Best regards,
    Rikard

    October 20, 2018 at 5:11 pm #1024362
    womenindharma

    Yes it looks like it just took awhile to update. Everything is good now. Thanks!

    October 22, 2018 at 4:05 pm #1024939
    Victoria

    Hi womenindharma,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

    April 24, 2019 at 9:59 pm #1094190
    abraoaddad

    I have this same problem, I have registered the image for the background of the footer and the socket and none appears.
    I cleaned the cache, opened in other browsers and it does not work.
    if you go back to version 4.5.3, then it works

    April 24, 2019 at 10:17 pm #1094204
    abraoaddad

    I tested it in version 4.5.4 and it works too.
    but in versions 4.5.5 and 4.5.6 there are no background images in the footer and socket

    April 26, 2019 at 5:06 am #1094614
    Ismael

    Hi,

    Thanks for the update.

    Did you toggle the Enfold > Performance > File Compression settings after adding the background images? Please disable the cache and minification plugins temporarily if there are any.

    Best regards,
    Ismael

    May 9, 2019 at 2:46 pm #1098927
    Jerome-Klein

    Hello, i’ve got the same problem…

    May 10, 2019 at 7:13 am #1099192
    Rikard

    Hi Jerome-Klein,

    Please open a new thread and include admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

    May 14, 2019 at 4:08 pm #1100649
    abraoaddad

    When disabling CSS compression, the image reappears in 4.5.6.
    Thanks for the tip.
    but should not it appear even with compression enabled?
    then if I enable compression the background image of the footer again disappears.
    but thanks, I’ll leave it disabled

    May 14, 2019 at 5:11 pm #1100691
    Jerome-Klein

    Hello !
    I’ve disabled the CSS compression and the image background appear.
    I leave it disabled to.

    May 15, 2019 at 7:12 am #1100850
    Rikard

    Hi abraoaddad,

    This problem should be fixed in 4.5.7, could you try updating to that please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update

    Best regards,
    Rikard

    May 16, 2019 at 2:11 pm #1101443
    abraoaddad

    Good Morning! I upgraded to version 4.5.7 and it actually worked correctly with the enabled CSS compression.
    Tankssss!

    May 16, 2019 at 5:05 pm #1101519
    Nikko

    Hi abraoaddad,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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