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We recently took over this site for hosting and edits. After upgrading the theme to version 4.6 the fonts on some of the pages in Safari browsers are displaying as different than what they should be in and are displaying in Chrome/Edge/Firefox.
It’s not all the pages, just some.
Hey andrew24taylor,
I do not seem to see the issue.
Could you please attach some screenshots of the issue?
Best regards,
VictoriaSure, you can see the difference between Chrome on my Lenovo laptop and Safari on my iPhone here…
https://docs.google.com/document/d/1HO9vpCZWvdd6nv9R7qQTf1kiJNYYfzcR88lUDVom5vM/edit?usp=sharingThis is taken from http://syncbodyworks.wpengine.com/massage-services/ (hosted on WPengine)
Hi andrew24taylor,
Please have a look at this thread
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi,
Thanks for the login details. First off, could you try updating the theme to the latest version (4.6.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Also make sure to clear all your local cookies and browser cache before checking the results.
Best regards,
RikardWe have now updated to version 4.6.2 and are still receiving the same issue with fonts on secondary pages in Safari browser.
Hi,
We are sure that this would need an update on your cache if it is happening on just one browser.
Best regards,
BasilisIt has not. We have updated the theme as recommended. We have cleared cache (which was done originally before you suggested anyways) multiple times. And the problem persists.
This is very frustrating as we want to be able to go live with this site very soon.
(1) Theme has been updated
(2) WP Engine cache has been cleared multiple times.
(3) Any browser that we have viewed it in has had its cache cleared multiple times before viewing.I can still see the issue in…
– iPhone Safari
– Mac Computers using Chrome or Safari (even in incognito mode with no history or cache)Hi andrew24taylor,
Can you please try the solution from that thread? You need to add the code to your functions.php.
Best regards,
VictoriaI have now implemented the following, cleared cache, and still do not have a resolution to the issue.
/* Fix for https://kriesi.at/support/topic/font-manager-handles-font-files-with-suffix-regularitalic-wrong/ */
if ( ! function_exists( ‘enfold_add_missing_google_font_filenames’) ) {
function enfold_add_missing_google_font_filenames($enfold_font_manager_types) {
return array_merge($enfold_font_manager_types, array(‘regularitalic’ => array( 400, ‘italic’ )));
}add_filter( ‘avf_google_fonts_style_definitions’, ‘enfold_add_missing_google_font_filenames’, 10, 1 );
}Again, I will re-mention that this is NOT an issue on the live site at http://syncbodywork.com/ which is running on an old version of your theme.
Hi,
Sorry for the delay.
The staging site now redirects to the live site, so we are not really sure if the issue still exists. Anyway, I guess the issue occurs because the font weight of the headings is set to 600. This weight is not available for the “Lato” font, so iOS considers that the font doesn’t exist and applies a different font. Did you add this css code?
h1, h2, h3, h4, h5, h6 { font-weight: 600; }Please remove it, then toggle the Performance > File Compression settings.
Best regards,
IsmaelThanks that probably wouldn’t have solved the problem either because the fonts were going to italic, not changing weights and it was just headings but all formats. With the slow response time and lack of progress toward a resolution, I installed a google fonts plugin on the site which was able to override whatever the theme was doing and resolved the issues on Safari.
So problem solved, but not resolved through finding what was causing it in the first place.
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