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  • May 26, 2022 at 2:37 pm #1353053
    AsteriasIT

    Greetings,
    We recently migrated a staging site to a live domain, but now the selected fonts are not displaying correctly on the front-end. Instead, fallback fonts are displaying.
    I have tried refreshing my choice of fonts, and choosing other fonts. Choosing any font from the Google Fonts selection list changes nothing on the front-end, while picking one from the Web-Safe fonts changes. However, I don’t wish to use a font from the Web-Safe ones.
    This issue is not present on the staging site, which uses the exact same theme settings.
    I have tried clearing the cache multiple times, but the issue persists.
    Thank you for your time in advance.

    May 27, 2022 at 8:36 am #1353095
    Nikko

    Hi Ioannis,

    I can see the Open Sans google font used on the link you gave.
    Can you give us the link to your staging site? so we can try to compare it with the link you gave.

    Best regards,
    Nikko

    May 27, 2022 at 9:07 am #1353099
    AsteriasIT

    Sure thing. I’m attaching the link in the private content.

    FYI the headings font is supposed to be Open Sans Condensed and the body font is supposed to be Comfortaa.

    Best regards,
    John

    • This reply was modified 2 years, 6 months ago by AsteriasIT.
    May 27, 2022 at 11:18 am #1353125
    Rikard

    Hi,

    Thanks for the update. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    May 27, 2022 at 11:31 am #1353134
    AsteriasIT

    Hello again,
    I am attaching the details below.
    Regards

    May 27, 2022 at 1:44 pm #1353150
    Rikard

    Hi,

    Thanks for that. The link you sent leads to resetting a password in WordPress, could you send actual login details please?

    Best regards,
    Rikard

    May 27, 2022 at 2:45 pm #1353163
    AsteriasIT

    Oh, sorry.
    There you go.

    May 27, 2022 at 5:38 pm #1353183
    Rikard

    Hi,

    Thanks for that. Those details are not working unfortunately, please check and verify.

    ERROR: The username or password you entered is incorrect. Lost your password?

    Best regards,
    Rikard

    May 28, 2022 at 7:23 pm #1353290
    AsteriasIT

    I am very sorry,
    Don’t know what happened with the password manager.
    Check the private area again, I have verified this myself and it works.

    May 29, 2022 at 10:21 am #1353318
    Rikard

    Hi,

    Thanks for that. The body font seems to be working as it should, but the header font is not. First of all, could you try updating the theme to the latest version (4.9.2.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

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