Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • September 12, 2023 at 4:35 pm #1418907
    natalie_al-plus_de

    Hallo Enfold-Team, nach dem Upload eines mp4 file bekomme ich folgendes angezeigt:

    http://vierter-raum.de/wp-admin/post.php?post=212&action=edit

    “Es gab einen kritischen Fehler auf deiner Website. Bitte überprüfe den Posteingang deiner Website-Administrator-E-Mail-Adresse für weitere Anweisungen.

    Erfahre mehr über die Problembehandlung in WordPress.”

    Beste Grüße
    Natalie Sommer

    September 12, 2023 at 5:16 pm #1418919
    Rikard

    Hey natalie_al-plus_de,

    The login details you posted are not working, please check and verify.

    Best regards,
    Rikard

    September 13, 2023 at 11:13 am #1419017
    natalie_al-plus_de

    Okay, than try this:

    • This reply was modified 1 year, 2 months ago by Ismael. Reason: moved info in the private field
    September 13, 2023 at 12:38 pm #1419031
    Ismael

    Hi,

    Thank you for the info.

    What is the actual name of the page or post? We get the same error when we directly access the link above. Did you add a script inside the page?

    You may need to completely delete the page, recreate it from scratch and avoid embedding scripts or input tags directly in the content. To register a script, please use the wp_register_script function, or create a custom shortcode for the input tags.

    // https://developer.wordpress.org/reference/functions/wp_register_script/
    // https://codex.wordpress.org/Shortcode_API

    Best regards,
    Ismael

    September 13, 2023 at 1:48 pm #1419036
    natalie_al-plus_de

    Hi Ismael,

    i wanted to embed a video in the header of the homepage, uploaded it and pressed save and then the error message came up … the other pages had no error message.

    Best regards,
    Natalie

    September 13, 2023 at 1:53 pm #1419038
    natalie_al-plus_de

    Hi Ismael,

    i logged in again, then the error message came back, then I refreshed the browser and came back to the dashboard, there I selected the “news” page and then came back to the Enfold user interface… what destroys the home page?

    Best regards,
    Natalie

    September 13, 2023 at 4:14 pm #1419059
    Rikard

    Hi,

    Thanks for the update. Please try to change the URLs on the page in private to https, and make sure that you have a valid SSL certificate before doing so.

    Best regards,
    Rikard

    September 22, 2023 at 2:31 pm #1420046
    natalie_al-plus_de

    Hello Rikard,

    now i change the URLs in private https and the SSL is valid. But same Error.

    Best Regards,
    Natalie

    September 22, 2023 at 2:52 pm #1420052
    Rikard

    Hi,

    Thanks for the update. Could you share server error logs with us please?

    Best regards,
    Rikard

    September 22, 2023 at 2:54 pm #1420053
    Rikard

    Hi,

    Also make sure to update WordPress and Enfold to the latest versions: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.