Viewing 6 posts - 1 through 6 (of 6 total)
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  • May 21, 2021 at 6:06 pm #1301696
    maryenvato

    Hi guys,
    I receive some warning about one web site up to date ( wp/plugin/php…)
    I receive an error from enfold so, if is possible, can you tell me how to solve this problem please?
    Looking forward hearing form you
    Best regards
    MS

    May 24, 2021 at 4:56 am #1301898
    Rikard

    Hey maryenvato,

    Could you try updating the theme to the latest version (4.8.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    • This reply was modified 3 years, 3 months ago by Rikard.
    May 28, 2021 at 10:15 am #1302785
    maryenvato

    I can’t login so i can’t create a temporary account ;(

    May 31, 2021 at 5:06 am #1303055
    Rikard

    Hi,

    Thanks for the update. Please send us FTP login details in private then, so that we can try to upload the latest version for you manually instead.

    Best regards,
    Rikard

    June 1, 2021 at 4:22 pm #1303445
    maryenvato

    OK.

    June 3, 2021 at 6:05 am #1303697
    Ismael

    Hi,

    The site contains an old version of the theme, 4.5.7. Please update it to the latest version (4.8.3) manually via FTP. Updating the theme should fix the error.

    For more info about FTP update or theme update in general, please check the following documentation.

    // https://kriesi.at/documentation/enfold/theme-update/

    Best regards,
    Ismael

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