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Posts
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Hi Kriesi-Team,
i have a problem with the paypal-plus payment!
My website is live now and i want to use paypal plus for payments. It worked well with my last theme, now after the relaunch a get a fatal error. I already deleted everythink and recreated a REST-app, but i just won’t work. Please help me.Thanks in advance
JanHey Jan,
Can you please check the server log for error?
Here is how to find it: http://snapcreek.com/blog/wordpress-error-log-friend/
Best regards,
VictoriaHi Victoria,
i have a debug.report now. A problem with the header occured after i modified the wp-config, but it disapered after i uploaded the “normal” wp-config.
Please look at the results.Thanks in advance
JanHi Basilis,
i just tried to update it, but all i got was warnings (see below).
I entered the API and my username (no problems so far)
The enfold child also showed me, that there is a update available, but it don’t work :-(
Am i doing it wrong?Best regards
JanHi,
Sorry for the problem. The update to 4.5 has to be done manually unfortunately, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
Also please read this thread: https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/
About your problem; the error messages seems to be coming from plugins, did you try to disable all of them to see if the problem goes away?
Best regards,
RikardHi,
so i updatet the theme… still have the checkout-problem. Everythink works fine, when the PayPal Plus für WooCommerce-Plugin is deactivated, but as soon as i activate the nessecary plugin (i can’t use paypal plus without it) it’s not possible anymore to finish the check-out!Now after the update there’s no warning anymore, but the button to confirm the purchase is just not there anymore?! I can choose between banktransfer and paypal (creditcart, etc.) but i can’t finish the purchase (no button, nothing to confirm).
I really need some help here, please! Because this problem really starts to get on my nervs.
Thanks in advance…
Bets regards
JanHi,
I installed this plugin and tested it on my local installation. It appears to work fine but I do not have a PayPal account to test it fully.
I do not see the translation options in my installation could this be causing the issue?
Also, please try to upgrade your PHP version to 7.2 and give it another try.
Best regards,
VinayHey Vinay,
thanks for the help…BUT i installed 7.2 and reinstalled Pay Pal Plus, activated it and guess what… it still won’t work.Is there any help you still can offer me?
Thanks in advance
JanHi,
Try disabling all other plugins including the simple Paypal plugin and activate only Paypal Plus.
Try to enable the plugin on the main theme or if you have a staging site install and check if it works fine.
If you still face any issue please get in touch with the plugin author with the error code and let us know what they have to say about this issue.
Best regards,
Vinay
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