Viewing 6 posts - 1 through 6 (of 6 total)
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  • July 8, 2019 at 7:34 am #1116576
    Bert van Loon
    Guest

    Hi guys,

    I have a few websites running on Enfold, and one is offline with an apparent theme issue. Normally my tech guy handles this, but He is not available right now, so I reach out to you since the notification says “The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.”

    The full text says:
    “Fatal error: Uncaught Error: Function name must be a string in /home/bertvanl/public_html/contentmarketingroadmap.com/wp-content/themes/enfold/framework/php/class-htmlhelper.php:222 Stack trace: #0 /home/bertvanl/public_html/contentmarketingroadmap.com/wp-content/themes/enfold/framework/php/class-htmlhelper.php(131): avia_htmlhelper->render_single_element(Array) #1 /home/bertvanl/public_html/contentmarketingroadmap.com/wp-content/themes/enfold/framework/php/class-adminpages.php(205): avia_htmlhelper->create_container_based_on_slug(Array, ‘avia_active_con…’) #2 /home/bertvanl/public_html/contentmarketingroadmap.com/wp-includes/class-wp-hook.php(286): avia_adminpages->render_page(”) #3 /home/bertvanl/public_html/contentmarketingroadmap.com/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array) #4 /home/bertvanl/public_html/contentmarketingroadmap.com/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #5 /home/bertvanl/public_html/contentmarketingroadmap.com/wp-admin/admin.php(253): do_action(‘toplevel_ in /home/bertvanl/public_html/contentmarketingroadmap.com/wp-content/themes/enfold/framework/php/class-htmlhelper.php on line 222
    The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.”

    Please advise,

    Kind regards,
    Bert van Loon

    July 8, 2019 at 2:02 pm #1116678
    Rikard

    Hey Bert van Loon,

    Sorry for the problem. I see that you are running an old version of the theme, could you try to update to the latest version (4.5.7) to see if that helps please? The update to 4.5.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

    After you have updated then try to activate the Classic Editor in the main page of the theme options.

    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    July 8, 2019 at 3:54 pm #1116710
    mostlymedia

    thanks!

    July 9, 2019 at 1:05 am #1116819
    Jordan Shannon

    Hi,

    Did you need additional help or shall we close this topic?

    Best regards,
    Jordan Shannon

    July 9, 2019 at 6:45 am #1116926
    mostlymedia

    thanks jordan, it’s solved an d can be closed. much appreciated.

    July 9, 2019 at 9:23 am #1116968
    Rikard

    Hi,

    Great, I’m glad that you solved the problem and thanks for the update. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Fatal error: Uncaught Error: Function name must be a string in /home/bertvanl/public_html/contentmarketingroadmap.com/wp-content/themes/enfold/framework/php/class-htmlhelper.php:222 Stack trace: #0’ is closed to new replies.