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  • #1313298

    I updated and site had issues so I restored to an earlier time and no luck. Here is what it says when Enfold was active. Your help is very much appreciated. Thank you. If Enfold is activated, the site is not even able to be logged into as SiteGround had to do from their backend.

    Fatal error: Uncaught Error: Call to undefined method Avia_Popup_Templates::get_border_styles_options() in /home/customer/www/ Stack trace: #0 /home/customer/www/ avia_sc_columns->register_dynamic_templates() #1 /home/customer/www/ aviaShortcodeTemplate->extra_config() #2 /home/customer/www/ aviaShortcodeTemplate->__construct(Object(AviaBuilder)) #3 /home/customer/www/ avia_sc_col in /home/customer/www/ on line 561
    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    I provided my login credentials in hopes that you can help me. Thank you very much in advance.


    Hi BowmansArrowMarketing,

    Please give us FTP or cPanel access so we can try to fix the issue.
    Just post the credentials in private content.

    Best regards,


    Hi Nikko,

    Thank you for reaching out. I resolved the break by re-uploading the theme through my file manager. It all started due to a break in a background color of a color section after the update when I tried to restore site to a previous version that then turned ugly breaking the site.

    I see that you guys/girls may be releasing an update to address this issue next week. I will keep you posted if the initial background color issue persists post next update.

    Have a nice day/weekend.



    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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