Viewing 5 posts - 1 through 5 (of 5 total)
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  • October 15, 2019 at 8:16 pm #1148183
    Hoches

    Hi folks, this is urgent!
    Out of the blue I got the following error message of a website that I built two years ago with ENFOLD:

    Error Details
    =============
    An error of type E_ERROR was caused in line 489 of the file /home/askoesteyr/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php. Error message: Uncaught Error: Cannot use string offset as an array in /home/askoesteyr/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php:489
    Stack trace:
    #0 /home/askoesteyr/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php(443): aviaShortcodeTemplate->create_sortable_editor_element(Array)
    #1 /home/askoesteyr/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/template-builder.class.php(397): aviaShortcodeTemplate->prepare_editor_element()
    #2 /home/askoesteyr/public_html/wp-includes/class-wp-hook.php(286): AviaBuilder->js_template_editor_elements(”)
    #3 /home/askoesteyr/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array)
    #4 /home/askoesteyr/public_html/wp-includes/plugin.php(465): WP_Hook->do_action(Array)
    #5 /home/askoesteyr/public_html/wp-includes/media-template.php(1347): do_action(‘print_media_tem…’)
    #6 /home/askoesteyr/publ

    The front page is broken, I can’t edit any page via the backend, neither with the template builder nor with Gutenberg. Please have a look at it!
    Thanks in advance
    Andreas

    October 15, 2019 at 10:02 pm #1148221
    Hoches

    !

    October 16, 2019 at 11:01 am #1148397
    Rikard

    Hi,

    Sorry for the problem. I see that you are running an old version of the theme, could you try to update to the latest version (4.6.3.1) to see if that helps please? The update to 4.6.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

    After you have updated then try to activate the Classic Editor in the main page of the theme options.

    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    October 17, 2019 at 12:19 pm #1148899
    Hoches

    Hi Rikard!

    Thank you very much. It worked!

    The hosting provider blocked the update because of security issues but made it look like as if Enfold was running with the latest version – pretty strange. We had a little chat about this, now everything is fine (including theme registration).

    Kind regards
    Andreas

    October 18, 2019 at 5:18 am #1149089
    Rikard

    Hi Andreas,

    Great, I’m glad that you got it working and sorry again for the problem. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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