Tagged: failed to load, plugin
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May 8, 2022 at 4:23 pm #1350950
When I open the editor, I get the message:
Failed to load plugin: wptextpattern from url https://MYSITE/wp-includes/js/tinymce/plugins/wptextpattern/plugin.min.js
Please advise how to solve this issue.
This seems to happen randomly – sometimes it loads and sometimes it doesn’t.May 8, 2022 at 4:47 pm #1350951Please note that the theme version being used is 4.8.8.1
This same version is being used with the identical plugins on another site and functions without issue..May 8, 2022 at 5:07 pm #1350956Hi,
Could you try updating the theme to the latest version (4.9.2.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please post admin WordPress login details in private.
Best regards,
RikardMay 8, 2022 at 5:58 pm #1350957I was unable to update the theme. I’ve provided you with login.
May 9, 2022 at 8:59 am #1351005Hi,
Thanks for the update. Why didn’t you manage to update the theme? I can’t see any login details in private, please try posting them again.
Best regards,
RikardMay 9, 2022 at 4:19 pm #1351061This reply has been marked as private.May 9, 2022 at 4:20 pm #1351062The site wouldn’t let me update the theme. I don’t know why. I’ve posted the credentials privately.
May 9, 2022 at 5:15 pm #1351066This reply has been marked as private.May 10, 2022 at 1:09 am #1351092This reply has been marked as private.May 10, 2022 at 6:43 am #1351103Hi,
Thank you for the update.
It might had been a cache issue. Please make sure to toggle or to temporarily disable the cache and compression plugins while doing site maintenance or during an update. If a new version of the theme is available and you don’t see it in the theme options or the dashboard, try to manually update the theme via FTP.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
Ismael -
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