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Viewing 7 posts - 1 through 7 (of 7 total)
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  • April 13, 2015 at 4:11 am #427266
    romella

    Hi Enfold Folks,
    When we share a link on Facebook from our site, the image it shares is a section of our logo. I tried installing Yoast SEO and added an image in Open graph, that didn’t work either.

    TheURL is http://thecorridordocumentary.com/test – See Facebook screenshot at the bottom of the page for a visual of the problem.
    All other pages are password protected during the build.

    I’m using the OSD sharing plug in for all the pages and the Enfold share buttons on the blog. Neither capture an image to share on Facebook. Just a section of the logo or no image.

    This is super important for my clients site since they are about to launch a Kickstarter campaign. Any ideas would be greatly appreciated?

    Thanks for your help in advance!

    April 14, 2015 at 5:06 am #427984
    Rikard

    Hey romella!

    There seems to be a picture in the first and third one? http://www.thecorridordocumentary.com/wp-content/uploads/2015/04/Screen-Shot-2015-04-12-at-6.52.17-PM.png

    Best regards,
    Rikard

    April 14, 2015 at 5:37 am #427993
    romella

    Hi Rikard,
    Thanks for getting back to me. Yes there are images for sure, in some , but not the images on the page or post. The image you saw is a tiny portion of our logo. Not good. looks weird, bad for sharing. The sharing plugin works on my portfolio site which also uses the Enfold theme.

    I’ll put the image back on the test page and you can check it out on your end if it helps. http://www.thecorridordocumentary.com/test/
    Theoretically it should send that image, or a featured image or at least the whole logo, yes? But all I get is the odd logo portion or nothing. Same deal on all the pages.

    Also, one more bug. I changed the e-mail address on the general settings page and the contact form still keeps sending the email to the old user. How can I fix that?

    Many thanks,
    Rosemary

    April 14, 2015 at 8:52 am #428051
    romella

    Hi again,
    Problem solved …almost. Used the FB debugger https://developers.facebook.com/tools/debug/ I took the password protection off the pages and debugged and it seems to work. At least I have one decent pic that loads and a couple of others from one page. Seems that Open graph doesn’t find an image unless the URL has the word image in it? That’s what it looks like so far.

    Any ideas what to to about the email issue?

    Thanks,
    Rosemary

    April 16, 2015 at 4:08 am #429329
    Rikard

    Hey!

    Could you please provide us with a temporary admin login so that we can take a closer look at the email issue? You can post the details here as a private reply.

    Best regards,
    Rikard

    April 16, 2015 at 4:22 am #429331
    romella

    Hi Rikard,
    Sorry, I should have let you know. I’m in the middle of a Kickstarter launch. I figured it out. Idiot error on my part. I changed all the admin. addresses but forgot about the one in the old contact form on the page. DOH!

    The Facebook issue is resolved too. I had to add an image to each page using the regular WP editor, update the page then delete the image and then it was saved as an OG image along with the one that I specified in Yoast SEO. FB doesn’t seem to recognize images in the Avia image boxes. Maybe a bug to be fixed?

    Thanks for getting back to me,
    Rosemary

    April 17, 2015 at 4:08 am #430064
    Rikard

    Hi!

    Ok great, glad you got all your problems fixed.

    Cheers!
    Rikard

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