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Posts
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Dear Sirs,
I have just recenty updated the enfold theme to the latest 4.4 for GDPR and noticed the facebook header in the footer does not show the facebook header as previous. I have also tried disabling plugins all and still the issue is there.
Before 4.4
https://www.wokinghambikeathon.co.uk/screenshots/before.jpg
After 4.4
https://www.wokinghambikeathon.co.uk/screenshots/after.jpgI am having the same issue in my footer, https://www.facebook.com/pelicanintl
Hi,
Thank you for using Enfold.
The theme’s Facebook widget is now GDPR compliant. Please try to reconfigure the widget settings. You’ll find new options in the widget’s “Link to facebook:” settings. You may need to re-save the theme options to regenerate the scripts and stylesheets.
Best regards,
IsmaelIsmael thanks for this we are also have the same issue with instagram see http://www.britishartportfolio.co.uk in the footer the thumbnail images are not showing.
Get message
Only visisble for Admins:
You need to specify an instgram username.
No images available at the moment
Can you please help as a username is specified and has stopped working.
Hi condonpb,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaVictoria,
Have sent access details for http://www.britishartportfolio.co.uk
Hi Pete,
I’m getting an error in the widget. Did you change your account settings in Instagram?
Best regards,
VictoriaStill getting issue with Instagram and have checked username is “britishartport” have cleared cache, have disabled all plugins etc and still get issue with http://www.britishartportfolio.co.uk in footer can you please help. I have noticed other people are also having issues.
Hi condonpb,
Can you please deactivate the Sucuri Security – Auditing, Malware Scanner and Hardening widget and see if the issue remains?
Best regards,
VictoriaHave disabled the Sucuri Security – Auditing, Malware Scanner and Hardening widget. cCeared cache and still have the same error showing !
Victoria,
We have another enfold site at exactly the same version 4.4.1 and the Instagram widget works. Please look at https://www.respectaclecompany.co.uk/ here you will see the widget in the footer works, whereas in the britishartportfolio.co.uk site it does not. Please can you help I just dont understand what the difference is that is causing the issue here.Pete
Hi,
Unfortunately not yet.
Our dev team is working to get it short out the soonest.Best regards,
BasilisDo you have bay update on this please the issue was raised in May and client is getting very frustrated at lack of progress.
Can you please help
Pete
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