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  • #1167459

    After publishing my web it is not possible to work in Internet Explorer 11.
    How can I solve it?
    Thank you very much


    Hey Javi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,


    Hello thank you very much.
    I have already added the information.



    Thanks for providing the admin access.
    I was able to fix the slider on top with this code:

    #top .av-section-color-overlay {
        background-color: rgba(0,0,0,0.4) !important;

    However for the content slider, it’s not visible, content slider’s are working fine in Internet Explorer as you can see here:
    Can you try to temporarily disable all plugins and check in Internet Explorer once done? enable it back after testing.

    Best regards,

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