Erweiterter Layout Editor zerstört Layout beim ändern von Elementen

Hallo,
ich habe nun eine Staging Site eingerichtet. Bitte schauen Sie mal ob Sie den Fehler finden.

Zum Beispiel löscht das hinzufügen eines Akkordeon Elements den restlichen Inhalt oberhalb des Elements auf dieser Seite: http://staging.p446490.webspaceconfig.de/unser-praxisteam/

Mit freundlichen Grüßen
Matthias Reiter

• This reply was modified 4 years, 5 months ago by UserName65748.

Hello Rikard,
I’m not sure if that does the trick.
I found also out that enabling the Layout Editor deletes or hides the code in the visual and text editor. If the code gets displayed in the text editor changes can be made there without causing problems with the layout.
Any ideas what causes that behaviour?

With kind regards
Matthias Reiter

I tried to replace the special characters on this site: http://staging.p446490.webspaceconfig.de/unser-praxisteam/
But I was not able to replace them, as the content did not show up when I tried to edit an element, as you can see in this screencast.
https://cloud.riedelit.de/s/DEJB5NEr9X8yqwN

The same happens with all plugins disabled (text does not show up for editing). Adding an accordion element cause the layout to crash, as reported in one of my previous posts.

Any suggestions on how to solve this?

With kind regards
Matthias Reiter

• This reply was modified 4 years, 5 months ago by UserName65748.

Did you log into the backend of the website and have a look at it?
As this is a staging site, you can mess around with it! I have a backup of everything and can reset it easily if something goes wrong.

We really need to edit content on the site which is not possible at the moment.

With kind regards
Matthias Reiter

Hello Ismael,

thanks for your reply. I tried to copy the accordion element in the Layout editor and in the text editor to see if this makes any difference. Both crashed the Layout!

As I got answers now from 4 different people, and partially it seemed as they did not know what I tried so far, I urge you to assign this problem to one person in the next support level as we are not making any progress.

I purchased additional support when buying the current theme version to value your work and support! But so far I feel stuck!
So please take some time to look into this closely.

As mentioned before, you can mess around with this site and do some testing.

With kind regards
Matthias Reiter

Hello Ismael,

thank you for your reply.
You are right, I imported a backup that did not include your account. I have created it again so that you can log in again. Sorry for that.

I was copying code, just to see if it makes any difference. As you can see in the Video here: https://cloud.m-reiter.com/index.php/s/c9Yd4DZx94f3TjX working just in the Layout Editor causes the problem as well. Before recording this video I imported a backup from before experimenting in the text editor.

As you can see in the Video and also in the revision view, adding an accordion element deletes content.

Screenshot of revision comparison: https://cloud.m-reiter.com/index.php/s/X5xbBqRpnJjTAQo

On another page, removing on button deletes all content on that site as you can see here: https://cloud.m-reiter.com/index.php/s/R9m73N59MgppnfH

Here is the code you asked for, that I was copying (as mentioned here: https://kriesi.at/support/topic/erweiterter-layout-editor-zerstort-layout-beim-andern-von-elementen/#post-1222598):

[av_toggle title='Frau Soudani, medizinische Fachangestellte, Kosmetikerin' tags='']
<img class="alignleft wp-image-1415 size-square" src="https://www.dermatologie-in-stuttgart.de/wp-content/uploads/2019/05/soudani-180x180.png" alt="" width="180" height="180" />Ich bin seit Juli 2018 in der Dermatologie in Stuttgart tätig. Meine Ausbildung als MFA beendete ich im Jahr 2011 in einer hausärztlichen Internistischen Gemeinschaftspraxis. Ich sammelte ein wenig Erfahrung in der Neurologie und freue mich, Teil des Teams der Dermatologie in Stuttgart sein zu können. Meine berufsbegleitende Ausbildung zur Kosmetikerin habe ich im Mai 2019 erfolgreich abgeschlossen.
[/av_toggle]

I loaded the backup again where the content on the pages does exist. So you have a “working” site for troubleshooting.

Thanks for your help.
With kind regards
Matthias Reiter