Viewing 4 posts - 1 through 4 (of 4 total)
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  • May 25, 2017 at 10:23 pm #799846
    GWS

    We got an error during the upload of the Enfold file, as follows:

    Warning: Error while sending QUERY packet. PID=116943 in …/public_html/wp-includes/wp-db.php on line 1877

    Enfold seems to have installed correctly. We’ve gotten a similar error when updating the theme on other websites. Any idea what is causing the error?

    May 25, 2017 at 10:43 pm #799853
    Nikko

    Hey Gallop_Web,

    Try to install Enfold via ftp: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

    Best regards,
    Nikko

    May 26, 2017 at 2:19 pm #800142
    GWS

    Thanks, but I already know about the FTP option. As I said we get a similar message during Enfold updates as well. Just wondering what is causing the error. Do you know? We can plan to always use FTP for Enfold if it is no longer able to install or update through the WP dashboard.

    May 26, 2017 at 9:00 pm #800361
    Victoria

    Hi Gallop_Web,

    This could be due to your database configuration settings.There are a few options in the thread below:
    https://stackoverflow.com/questions/30753674/error-while-sending-query-packet

    If you need further assistance please let us know.
    Best regards,
    Victoria

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