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  • November 11, 2024 at 7:53 pm #1471105
    emelie_peterson

    Hi,

    Been trying to import some of the demos, but it’s failing all the time with below error:

    Error

    I’ve also tried the manual way to upload the demo first, but without success.

    Any advice what i can do here?

    Thank you

    November 11, 2024 at 9:37 pm #1471117
    Rikard

    Hey emelie_peterson,

    Did you try to manually import the demo? https://kriesi.at/documentation/enfold/import-demos/#manual-demo-import–using-xml-files-. If that should not work either, then please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    November 12, 2024 at 8:11 pm #1471172
    emelie_peterson

    Hi Rikard,

    That is correct. I followed the guide for manual import with no success.

    I have create a user for you. Please check the private content section.

    Thanks in advance

    Br

    Emelie

    November 14, 2024 at 4:36 am #1471288
    Ismael

    Hi,

    Thank you for the inquiry.

    The same issue occurred when we tried to import the demo using the XML files. Could you let us know where the site is hosted? Try to import the demo on a localhost environment and then transfer it to the live site using the Duplicator plugin.

    // https://wordpress.org/plugins/duplicator/

    Best regards,
    Ismael

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