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Viewing 8 posts - 1 through 8 (of 8 total)
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  • May 20, 2014 at 11:05 am #267206
    vehgro

    Hi there,

    I’ve tried installing Enfold on my website, but it doesn’t seem to work.
    I uploaded the zipped file (wordpress installation only), but when it’s almost finished I get an error message, saying:
    WordPress failure, are you sure you want to try again?

    Other themes I own do work and I already tried downloading it again from my Themeforest account.
    What’s wrong?

    Sanne

    May 20, 2014 at 11:08 am #267208
    Yigit

    Hey Sanne!

    Please try installing the theme via FTP – http://vimeo.com/channels/aviathemes/64927356

    Regards,
    Yigit

    May 20, 2014 at 11:29 am #267219
    vehgro

    Hi Yigit,

    I’ve worked with FileZilla before, but I REALLY prefer the theme just to function the way it should for 60 bucks.
    Isn’t there any other (easier) way? Why isn’t it working in the first place?

    Sanne

    May 20, 2014 at 11:36 am #267223
    Yigit

    Hi Sanne!

    Please try deactivating all active plugins and then try re-installing the theme. One of the plugins may be causing the issue. As far as i know, none of the other users reported such issue

    Best regards,
    Yigit

    May 20, 2014 at 11:45 am #267232
    vehgro

    Hi,

    I got the feeling I was the only one. I just created the webpage that the theme should be working on, so there were no other plugins active. The only thing I did was updating WordPress itself to the newest version (3.9.1). Too bad all I get is the error message without a specific error code, I have no clue what’s going wrong now and I think neither do you :).

    Sanne

    May 20, 2014 at 11:51 am #267236
    Yigit

    Hi!

    Yes as you said seeing no error code makes it almost impossible to pinpoint the issue :) Just to cross out from the list, can you try installing the theme via FTP so we can focus on other possibilities?

    Best regards,
    Yigit

    May 20, 2014 at 12:12 pm #267248
    vehgro

    Hi,

    Ok, looks like it worked. I think I get manage from here on. Thanks!

    Sanne

    May 20, 2014 at 12:39 pm #267250
    Yigit

    Hi!

    Great! You can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    and find video tutorials here – http://vimeo.com/channels/aviathemes
    If you have any questions or issues, feel free to post them here on the forum :)
    Have a nice day!

    Cheers!
    Yigit

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Viewing 8 posts - 1 through 8 (of 8 total)
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