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  • April 16, 2020 at 8:35 am #1204301
    kenshejoe

    I receive this error message when I try to access my pages on my website. I moved this website from one hosting company to godaddy hosting and added an SSL. The move seem to be successful but I’m getting this error message (partial) when I try to access my website pages. I don’t want to make too many changes and mess up my company website without advice.

    ” When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.3.2
    Current theme: Central Care Inc (version 1.0)
    Current plugin: (version )
    PHP version 7.3.14

    An error of type E_ERROR was caused in line 489 of the file /home/pfh0xg0x96va/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php. Error message: Uncaught Error: Cannot use string offset as an array in /home/pfh0xg0x96va/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php:489″

    • This topic was modified 4 years, 7 months ago by kenshejoe.
    April 17, 2020 at 10:18 am #1204678
    Rikard

    Hey kenshejoe,

    Sorry for the problem. I see that you are running a very old version of the theme, could you try to update to the latest version (4.7.4) to see if that helps please? The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

    After you have updated then try to activate the Classic Editor in the main page of the theme options.

    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

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