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  • #1023376

    Get this message while trying to update:
    An error occurred while updating Enfold: Download failed. A valid URL was not provided.

    #1023387

    I’m getting the same error message and I can see a lot of other people are having the same issue yesterday and today with the new theme release. I saw that there is a solution to download the theme zip file, add a theme update plugin https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/ make sure to select the option in the plugin to save a copy of the old theme/not overwrite the files and then upload the zip file using the plugin. I don’t want to add another plugin or keep old theme file copies in my database. Is this really the best way to do this?

    #1023745

    Hi heideo,

    Sorry for the problems. It’s up to you really, but this update needs to be done manually since the automatic updates are not working in versions before 4.5. You can update manually via FTP also if you prefer that: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. You could also delete the theme under Appearance->Themes and then upload and activate the new version there as well.

    Best regards,
    Rikard

    #1023997

    Do I delete the theme and the child theme both or just the theme?
    thanks,
    Buddy

    #1024294

    Hi Buddy,

    You only need to delete the parent theme, the child theme is only there to override the parent. Please make sure that you have proper backups of your site before updating, in case you should need to roll back.

    Best regards,
    Rikard

    #1024416

    Hi heideo and buddy1

    In addition to what Rikard already posted:
    Please follow this step by step guide here for a manual update via FTP (which is the best solution in my opinion right now):
    1) Make a full backup of your website using a backup plugin.
    2) Safe the backup somewhere outside from the webserver of your website (e.g. on your local computer or in any cloud storage you trust).
    3) Sign out from your WordPress website.
    4) Go to your themeforest account, sign in and download the updated Enfold v4.5 to your computer. Extract it and search for the file enfold.zip. Extract this file as well to already have your folder ready to be uploaded.
    5) Sign in to FTP or SFTP using FileZilla or any other tool which is able to do that.
    6) Go to the folder ./wp-content/themes and search for “enfold”. If you want, you can download the enfold folder to your computer as well (just in case you want to restore if afterwards which is easier like that than using the whole backup).
    7) Delete the folder enfold via FTP. This may take 5-10min, depending on the server speed obviously.
    8) Wait until it is finished and the enfold folder is gone. If that is the case, upload the “new” enfold folder including v4.5 to your website in the same directory.
    9) Sign in to your WordPress website again and go to the Enfold tab (or the one from your child theme). Scroll down to the tab called Theme Update.
    10) Your current API token will not work anymore as Envato changed some stuff on their API. Therefore you need to remove your current key and generate a new private key as visible in your themeforest account under “Settings” -> “API keys”. Go to https://build.envato.com and follow the steps there. To me, https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#toggle-id-5 was also very helpful (scroll down a bit there to find out about the permissions your private API key needs in order to check for future Enfold updates). Without these permissions it will not work.
    11) After revalidating your new private key within the Enfold update tab, you should see a blue rectangle saying when it could be checked for the last time.
    12) Done!

    I hope this helps!

    Best regards
    Michael

    #1024673

    Hi,

    Thanks for sharing and for helping out @michaelH, much appreciated :-)

    Best regards,
    Rikard

    #1028870

    Thanks for the help got all updated and working fine.
    Buddy

    #1029020

    Hi Buddy,

    Great, glad you got it working and sorry for the problems. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    #1109816
    This reply has been marked as private.
    #1110052

    Hi imaginexul,

    Which version of Enfold are you running?

    Best regards,
    Victoria

    #1110917

    Version 4.5.2

    #1110920

    Hi. The template has been updated. Reason? I do not know. I guess it would be a temporary mistake.

    #1110929

    Hi imaginexul,

    Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

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