Error message when I install a plgin - Support | Kriesi.at

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June 7, 2019 at 2:31 am #1108112

graememyburgh
Participant

Hi there
I’m getting this error message whenever I install a plugin:

Warning: Illegal string offset ‘http_code’ in /home/wisdomtr/public_html/wp-content/themes/enfold/framework/php/auto-updates/class-envato-protected-api.php on line 307

I think it may effect my ability to auto-install updates to plugins. Any ideas how I can solve this?

June 7, 2019 at 10:09 am #1108216

Rikard
Keymaster

Hey graememyburgh,

Thanks for the details, though we need details for the WordPress installation. Not for your hosting account.

Best regards,
Rikard

June 7, 2019 at 11:57 am #1108241

graememyburgh
Participant

Thank you. Find attached.

June 8, 2019 at 5:15 am #1108379

Rikard
Keymaster

Hi,

Thanks for that. I see that you are running an old version of the theme, could you try to update to the latest version (4.5.7) to see if that helps please? The update to 4.5.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

After you have updated then try to activate the Classic Editor in the main page of the theme options.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard
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