Hello, I have a problem with Woocommerce, on a page where I have installed the theme enfold, I have several payment gateways and all work well except one, the payment method Klarna, I have been consulting in WordPress support and indicate that it could possibly be due to an update of the theme, I have installed version 4.8.8.1.
The error is that when a customer chooses to pay with Klarna, shows an error with the phone field, this on the website: https://www.shopallieb.com/ Klarna is only enabled to sell in the United States and according to Woocommerce support may be due to the Avia Framework, I send a link to the capture of the answer https://prnt.sc/lRXI5gJhMAh8
Here the question is if I have to necessarily update the theme or if there is any solution that I can implement with my current version, the page works perfect only I have that problem and it is very important to solve it, if you can do a test buying a product and make checkout, you will realize that gives the error with the phone field.
Hey kenschreck,
The first thing you should check is if the problem goes away when you update the theme, we can’t debug old versions of the theme unfortunately. https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If the update should not help, then please explain how to reproduce the problem on your actual site.
Best regards,
Rikard
