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  • #1481405

    My site was on GoDaddy and I migrated to Dreamhost.

    We are trying to import the ‘Default’ demo, but it keeps giving an error.

    The error message is as follows:

    Error accessing file for download:

    cURL error 28: Connection timeout after 10000 ms

    I contacted Dreamhost support, and after several tests, it was concluded that my domain stractek.com is blocked.

    the IP for domain: kriesi.at (85.13.136.225) is not banned/blocked by Dreamhost:

    Checking if 85.13.136.225 is banned by fail2ban…
    85.13.136.225 is not banned by fail2ban.
    ok. [2s]
    [ended: 2025-04-15 14:37:44]

    The IP can be verified here: https://dnschecker.org/#A/kriesi.at

    When we tried to access the developer’s site from the stractek.com host,
    we got this error:

    @pdx1-shared-a1-21:~/domain.com$ curl -I https://kriesi.at/
    curl: (28) Failed to connect to kriesi.at port 443 after 130986 ms:
    Connection timed out

    it was not getting through, but testing the same on a different host – it
    got through.

    This means that it’s the domain’s host that is being blocked by the
    developer’s theme server.

    Please unblock the domain.

    Thanks a lot

    Warm Regards!

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