My site was on GoDaddy and I migrated to Dreamhost.
We are trying to import the ‘Default’ demo, but it keeps giving an error.
The error message is as follows:
Error accessing file for download:
cURL error 28: Connection timeout after 10000 ms
I contacted Dreamhost support, and after several tests, it was concluded that my domain stractek.com is blocked.
the IP for domain: kriesi.at (85.13.136.225) is not banned/blocked by Dreamhost:
Checking if 85.13.136.225 is banned by fail2ban…
85.13.136.225 is not banned by fail2ban.
ok. [2s]
[ended: 2025-04-15 14:37:44]
The IP can be verified here: https://dnschecker.org/#A/kriesi.at
When we tried to access the developer’s site from the stractek.com host,
we got this error:
@pdx1-shared-a1-21:~/domain.com$ curl -I https://kriesi.at/
curl: (28) Failed to connect to kriesi.at port 443 after 130986 ms:
Connection timed out
it was not getting through, but testing the same on a different host – it
got through.
This means that it’s the domain’s host that is being blocked by the
developer’s theme server.
Please unblock the domain.
Thanks a lot
Warm Regards!