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  • #1236920

    Hello,
    I faced with a problem I have a notice on my website https://thalassanutrition.com
    : Undefined index: controls in /wp-content/themes/enfold2/framework/php/function-set-avia-frontend.php on line 779 (I have installed fresh version of the theme to enfold 2 folder and activated it)

    #1236921

    Also when I go to update section in WP admin I see two notices:
    Notice: Trying to get property ‘item_id’ of non-object in /public_html/wp-content/themes/enfold2/framework/php/auto-updates/class-pixelentity-theme-update.php on line 93

    Warning: Cannot modify header information – headers already sent by (output started at /public_html/wp-content/themes/enfold2/framework/php/auto-updates/class-pixelentity-theme-update.php:93) in /var/www/u0578367/public_html/wp-admin/admin-header.php on line 9

    #1237255

    Hi,

    Could you try updating the theme to the latest version (4.7.6.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not then please post admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    #1238482

    Will try to explain situation precisely: When I restorre backup from 9 of August it works ok, but after updating wordpress or fastest cache or jetpack it stops, last version of the theme also doesnt help…

    For now I have deactivated wordfence plugin to make it easier for you too go to admin panel.

    #1238483

    pass

    #1238493

    The critical errors disappeared after deactivating the WP fastest cache but still cant see the post on browser

    #1238503

    also when trying to edit blog post you can see critical error

    #1238997

    Hi,

    Thanks for the login details. I see that you are running the latest version of both the theme and WordPress, and I can’t see any error messages. Do they appear only when you activate the plugin you referred to? If so then can we activate them in order to reproduce the problem?

    Best regards,
    Rikard

    #1239069

    Just go to wordpress admin panel and click on posts-edit post – you will see critical error (same error when trying to create a new post).
    Also when you go to https://thalassanutrition.com/22-positive-habits-of-happy-people/ for example or other posts in blog page you will see white screen and header only instead of blog post…

    • This reply was modified 4 years, 4 months ago by niobeer.
    #1239163

    I have a critical error after installing a plugin cache.

    Please help me…

    #1239442

    Hi niobeer,

    Thanks for the clarification, I see the same problem on my end. Could you share FTP login details in private so that we can try to upload a fresh copy of the theme for you please?

    Best regards,
    Rikard

    #1239444

    Hi Marlies71,

    Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

    #1239480

    I have uploaded last version before open thread here, but you can try.

    • This reply was modified 4 years, 4 months ago by niobeer.
    #1239735

    Hi niobeer,

    Thanks for that. I uploaded the latest beta version to your site and tried it out, but it doesn’t make any difference unfortunately. Do you have access to server log files? If so then please share them with us. Also please try reaching out to your hosting provider to check if they can see what is going wrong on your site.

    Best regards,
    Rikard

    #1240302

    logs directory is empty

    #1240382

    My hoster support did mbstring.func_overload=0 in php.ini and looks like all is ok now, will check for couple of days

    #1240384

    And also installed plugin from this message

    Common Issues With WordPress 5.5
    A large number of users are experiencing an unresponsive interface and issues displaying their sliders. Although LayerSlider is fully compatible with WP 5.5, outdated 3rd party plugins and themes can cause issues affecting the entire site, including LayerSlider. An easy fix is to install the Enable jQuery Migrate Helper plugin by the official WordPress Team. We strongly encourage everyone to update every plugin and theme to their latest versions by visiting the place where they was purchased/downloaded. If needed, seek out the authors of the affected items and ask them to make the necessary changes.

    #1240449

    Hi niobeer,

    Thank you for the feedback.

    If you need further assistance please let us know.
    Best regards,
    Victoria

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