Hi, the following message is under Enfold Themes Update:
The last time we checked your key, we couldn’t connect to Envato:
Purchases could not be accessed
Username could not be accessed (only required for your information)
The email could not be accessed (only required for your information)
The following errors occurred:
Purchases: Your private key is invalid.
Username Your private key is invalid.
email Your private key is invalid.
Purchases: Your purchases cannot be accessed. We cannot check for updates.
Do you have a solution for this?
Best
John
Hi John,
Thanks for contacting us!
Please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and make sure that you have enabled all required tokens.
If that does not help, please try testing with Envato Market plugin – https://www.envato.com/lp/market-plugin/ :)
Regards,
Yigit