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Viewing 8 posts - 1 through 8 (of 8 total)
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  • February 25, 2019 at 5:14 pm #1071357
    annevoelkel

    Dear team,
    I installed a page with enfold´s contact form at a costumers website: https://www.restaurant-tabbouleh.de/hochzeiten/
    It’s not working at all: no response like Your message has been send (Ihre Anfrage wurde versendet<br/>Wir melden uns schnellstmöglich bei Ihnen), no email, nothing. I deactivated all plugins – failed again. I installed Contact Form 7 at page https://www.restaurant-tabbouleh.de/beispiel-seite/ and everyting works fine.
    What to do?

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    Best regards Anne

    February 25, 2019 at 10:40 pm #1071502
    michaelH

    Hi Anne

    Just sent you an email in German.

    Cheers
    Michael

    February 28, 2019 at 8:27 am #1072535
    Ismael

    Hi,

    @michaelH: Thanks for the help.


    @annevoelkel    : Let us know if you need further help with this.

    Best regards,
    Ismael

    February 28, 2019 at 8:45 am #1072543
    michaelH

    Hi Ismael

    I would have helped, but unfortunately I was not allowed to.

    Cheers and have a great day!
    Michael

    February 28, 2019 at 8:48 am #1072544
    Ismael

    Hey!

    @michaelH: Thanks for the update. We’ll try to take it from here.


    @annevoelkel    : Please provide the login details in the private field. Did you turn on the recaptcha widget?

    Cheers!
    Ismael

    February 28, 2019 at 11:14 am #1072593
    annevoelkel

    Hello Ismael,
    I turned off the widget but the form didn’t work. Anyway, due to the urgency I replaced the enfold form with a Contact Form 7, what works without any problems. But I’m still wondering what causes the problem with enfold’s form. I’ll test it on a test page and tell you whether it works or not.

    @Michael    : Danke für dein Hilfsangebot aber Sicherheit geht vor. ; )
    Best regards
    Anne

    February 28, 2019 at 11:19 pm #1072790
    michaelH

    Hallo Anne

    Glaube mir, wenn ich das Vertrauen missbrauchen würde, würde ich mir nur ins eigene Fleisch schneiden…
    Webdesign mit WordPress ist mein Business und Vertrauen steht bei mir an oberster Stelle.

    Viele Grüsse und Erfolg
    Michael

    March 1, 2019 at 3:01 am #1072817
    Ismael

    Hey!

    Alright. Let us know when the test page is ready.

    Regards,
    Ismael

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