Viewing 5 posts - 31 through 35 (of 35 total)
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  • #1119803

    Hi,

    I’m not sure what you’re referring to.

    We can’t find any parameter to disable the cover image. That’s what I meant. Anyway, I’m glad your developer fixed it. If you have more questions, please feel free to open a new thread.

    Best regards,
    Ismael

    #1120040

    Hi Ismael,

    When I said, “I’m not sure what you’re referring to” I was asking where in the linked YouTube player document you were referring to when you said

    “….That’s the default behavior of Youtube videos and there’s no way to disable that according to the documentation….”

    Where in that document are you referring to when you make that statement above?

    Also, are you suggesting that the default behaviour IS to show a quick snapshot of part of the video before it loads and plays?

    Thanks for clarifying…

    #1120160

    Hi,

    Sorry for the confusion. I didn’t find any parameter that will enable or disable the cover image, so I think it’s appropriate to assume that it’s the default behavior of the videos otherwise they would have included it in the documentation if it’s available.

    Thank you for your patience.

    Best regards,
    Ismael

    #1120522

    Hi Ismael,

    With respect, I’m not sure that it’s reasonable just to assume it is the default behaviour.

    If it was, I think you could reasonably expect to see that behaviour more often, on more sites which in my experience, isnt the case.

    Anyway, it’s fixed on my site. Thanks.

    #1120805

    Hi,

    Thank you for the update.

    Could you give us a link to one of the sites where you don’t see the same behaviour? Maybe we can inspect those and try to implemennt the same work around they’re doing to hide the cover image while the video is buffering. And it would be awesome if you can share the fix.

    Best regards,
    Ismael

Viewing 5 posts - 31 through 35 (of 35 total)
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