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  • #925624

    Super frustrated with the delay from support in attending to this enfold theme issue.
    My site cannot function as post and pages are redirected to a 404. I have campaigns running and paid traffic that’s burning money until this is fixed.
    Urgently need support to address this issue being caused by the enfold theme.
    More details can be found here: https://kriesi.at/support/topic/when-opening-a-fresh-saved-page-or-opening-existing-pages-goes-to-404/#post-924539
    Please, I desperately need to stop any further irreversible damage that is being done to the business because of the enfold theme.
    Please, guys, prioritise this.

    #925935

    Hey marcelimo,

    I have replied to your other thread already, please don’t open more than one thread per problem as it won’t get you help any faster. We treat every thread the same; first in first out. Everyone gets the same attention.

    Your problem is likely not theme related as there is no file called a2.php in our theme, and the styling doesn’t match the theme either, so it’s likely caused by something else.

    Please stick to your first thread from now on.

    Best regards,
    Rikard

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