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AuthorPosts
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October 16, 2014 at 12:09 pm #336719
Dear Support,
1) I run Enfold v 2.6.2 but the available update (to 3.0) is not showing in the WordPress dashboard. Is that an error or by choice? And if so, why?
2) Also, when adding Portfolio items, the button “Advanced Layout Editor” doesn’t respond. WordPress version is 4.0.
PS: You support forum confirmation emails are getting through very slow. I might seem as they are not arriving.
Thanx a lot!
Kind regards,
Gerard.
October 16, 2014 at 2:41 pm #336769Hi gerardjp!
Please try updating the theme via FTP – http://vimeo.com/67209750
that should solve the issue. Please also make sure that your API key is correct – http://kriesi.at/documentation/enfold/updating-your-theme-files/Regards,
YigitOctober 16, 2014 at 3:17 pm #336803Have same trouble.
Yigit i just upgrade by FTP the theme its work
But doesnt fixe it.we have many ticket about this display trouble
October 16, 2014 at 3:23 pm #336805Hi!
@zmata Can you elaborate please? What exactly is the issue you are having? If Advanced Layout Builder is not loading, please try de-activating all active plugins and check if that helpsBest regards,
YigitOctober 16, 2014 at 3:53 pm #336825Hi
Here the enfold bouton before patch :
http://s23.postimg.org/fse8g1g9n/Enfold_before.pngHere my enfold bouton after patch :
http://s27.postimg.org/4nqslaikz/Enfold_now.pngI how you will understand.
Lika i wrote before on other poste i always un active all pluggin but nothing
October 16, 2014 at 3:53 pm #336826we havent anymore the advenced option for editing display
October 16, 2014 at 3:58 pm #336831Hey!
Do you mind creating a temporary admin login and posting it here privately?
Cheers!
YigitOctober 16, 2014 at 4:13 pm #336845was already connect in admin (big)
i just connect too with an other admin user
And same result nothing happendOctober 16, 2014 at 4:15 pm #336850Hi!
No i mean, can you post admin credentials here privately so we can look into it?
Best regards,
YigitOctober 16, 2014 at 4:24 pm #336861This reply has been marked as private.October 16, 2014 at 4:25 pm #336864To all, Please define / detail / announce which browser you use on which system (Mac / PC – windows 7, 7.5, 8, 10).
Firefox? Internet Explorer (IE)?, Safari? That will be usefull to Kriesi Team.
I used FF32 on Mac. It maybe that some issues get a better control when we use Google Chrome – which is something I did.Alexoidea
October 16, 2014 at 4:29 pm #336866This reply has been marked as private.October 16, 2014 at 4:32 pm #336871Hey @zmata!
What page is that on where you don’t have the button any longer? I logged into the site but see if on pages like normal.
Regards,
DevinOctober 16, 2014 at 4:41 pm #336883Ok im here …
All my apologie to all.
So long time i havent use back my WPadministration.Meaning i could do the same on ARTICLE like PAGE
Finaly its work on PAGE editing. i gate back my Advanced option on this page … (PAGE)So all my apologie for wasting your time.
Can you just confirm me this option doesnt exist on article editing ? unless the shortcode i had :)
so sorry :)Thank you so mutch to helping us you open my way :)
EDIT : FIXED !
- This reply was modified 10 years ago by zmata.
October 17, 2014 at 2:55 am #337079 -
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