Viewing 15 posts - 1 through 15 (of 15 total)
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  • October 16, 2014 at 12:09 pm #336719
    gerardjp

    Dear Support,

    1) I run Enfold v 2.6.2 but the available update (to 3.0) is not showing in the WordPress dashboard. Is that an error or by choice? And if so, why?

    2) Also, when adding Portfolio items, the button “Advanced Layout Editor” doesn’t respond. WordPress version is 4.0.

    PS: You support forum confirmation emails are getting through very slow. I might seem as they are not arriving.

    Thanx a lot!

    Kind regards,

    Gerard.

    October 16, 2014 at 2:41 pm #336769
    Yigit

    Hi gerardjp!

    Please try updating the theme via FTP – http://vimeo.com/67209750
    that should solve the issue. Please also make sure that your API key is correct – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Yigit

    October 16, 2014 at 3:17 pm #336803
    zmata

    Have same trouble.

    Yigit i just upgrade by FTP the theme its work
    But doesnt fixe it.

    we have many ticket about this display trouble

    October 16, 2014 at 3:23 pm #336805
    Yigit

    Hi!


    @zmata     Can you elaborate please? What exactly is the issue you are having? If Advanced Layout Builder is not loading, please try de-activating all active plugins and check if that helps

    Best regards,
    Yigit

    October 16, 2014 at 3:53 pm #336825
    zmata

    Hi

    Here the enfold bouton before patch :
    http://s23.postimg.org/fse8g1g9n/Enfold_before.pnghttp://s23.postimg.org/fse8g1g9n/Enfold_before.png

    Here my enfold bouton after patch :
    http://s27.postimg.org/4nqslaikz/Enfold_now.pnghttp://s27.postimg.org/4nqslaikz/Enfold_now.png

    I how you will understand.

    Lika i wrote before on other poste i always un active all pluggin but nothing

    October 16, 2014 at 3:53 pm #336826
    zmata

    we havent anymore the advenced option for editing display

    October 16, 2014 at 3:58 pm #336831
    Yigit

    Hey!

    Do you mind creating a temporary admin login and posting it here privately?

    Cheers!
    Yigit

    October 16, 2014 at 4:13 pm #336845
    zmata

    was already connect in admin (big)
    i just connect too with an other admin user
    And same result nothing happend

    October 16, 2014 at 4:15 pm #336850
    Yigit

    Hi!

    No i mean, can you post admin credentials here privately so we can look into it?

    Best regards,
    Yigit

    October 16, 2014 at 4:24 pm #336861
    zmata
    This reply has been marked as private.
    October 16, 2014 at 4:25 pm #336864
    Alexoidea

    To all, Please define / detail / announce which browser you use on which system (Mac / PC – windows 7, 7.5, 8, 10).
    Firefox? Internet Explorer (IE)?, Safari? That will be usefull to Kriesi Team.
    I used FF32 on Mac. It maybe that some issues get a better control when we use Google Chrome – which is something I did.

    Alexoidea

    October 16, 2014 at 4:29 pm #336866
    Alexoidea
    This reply has been marked as private.
    October 16, 2014 at 4:32 pm #336871
    Devin

    Hey @zmata!

    What page is that on where you don’t have the button any longer? I logged into the site but see if on pages like normal.

    Regards,
    Devin

    October 16, 2014 at 4:41 pm #336883
    zmata

    Ok im here …
    All my apologie to all.
    So long time i havent use back my WPadministration.

    Meaning i could do the same on ARTICLE like PAGE
    Finaly its work on PAGE editing. i gate back my Advanced option on this page … (PAGE)

    So all my apologie for wasting your time.

    Can you just confirm me this option doesnt exist on article editing ? unless the shortcode i had :)
    so sorry :)

    Thank you so mutch to helping us you open my way :)

    EDIT : FIXED !

    • This reply was modified 10 years, 1 month ago by zmata.
    October 17, 2014 at 2:55 am #337079
    Ismael

    Hi!

    Yes, you can’t use the advance layout builder for post. :)

    Regards,
    Ismael

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