Enfold Update via FTP causing HTTP 500 error

Viewing 4 posts - 1 through 4 (of 4 total)

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October 8, 2018 at 6:35 am #1018794

yohanna16
Participant

Hi I just updated my site to 4.4.1 via FTP and am getting HTTP 500 error.
WP dashboard is not accessible and I get the same error.
Please help

October 8, 2018 at 8:42 am #1018847

Rikard
Keymaster

Hey yohanna16,

Sorry for the problem. Could you try to completely remove the theme from the server, then upload the new version to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

October 9, 2018 at 7:18 am #1019370

yohanna16
Participant

Thank you Rikard! That did it!
Yohanna

October 9, 2018 at 7:28 am #1019377

Rikard
Keymaster

Hi Yohanna,

Great, glad you got it working and sorry for the problem. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard
Author

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Viewing 4 posts - 1 through 4 (of 4 total)

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