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  • #1492615

    Hello,
    I have been using the Enfold theme on our website since 2020. I actually assumed that I would receive regular updates for Enfold, which I could install via the WordPress dashboard. However, this is not the case. I am still using Enfold version 4.7.6.4.
    Currently, I am unable to edit the Layer Slider, and I suspect this is related to my outdated Enfold version.
    How can I update my website to the latest Enfold version? Any tips on, how to activate this latest version would be very helpful!
    Thank you very much!

    With kind regards

    Georg Rupp

    #1492626

    Hey Georg,

    Thanks for reaching out to us. The update to 7.1.3 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1492664

    Hey Rikard,

    Thank you for your helpful tips. Do I need to purchase version 7.1.3 again to perform the corresponding update?

    Best Regards,

    Georg

    #1492669

    Hi,

    If you already own a license, then you don’t have to purchase anything.

    Best regards,
    Rikard

    #1494894

    Hi Rikard,

    I just want to report back, that all your tips worked very good. I unpdatet Enfold to Version 7.3.1 the way you described it. Now i can change my Layer Slider Objects again and everything ist working fine.

    Thank you very mach for your qualified support!

    Best regards

    Georg

    #1494896

    Hi,

    Great, I’m glad that we could help you out. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

Viewing 6 posts - 1 through 6 (of 6 total)
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