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  • October 7, 2022 at 12:47 pm #1367945
    Ad-Min747

    Hi,
    I’m relifting one of my website dated 2018.
    When I want to update-upgrade enfold it says that I’m running 4.3 and that it’s the current version even when I’m checking manually.
    On my other sites, Enfold is running 4.9.3.

    How can I do to update enfold at no risk for my website?
    Thanks

    Best regards

    October 7, 2022 at 1:52 pm #1367958
    Rikard

    Hey Ad-Min747,

    The update to 5.1.2 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    October 7, 2022 at 2:55 pm #1367973
    Ad-Min747

    Hi Rikard,
    thanks for your prompt answer.

    Ref your solution: At no risk for the current theme settings? My customer likes things to be perfect and i do not want to take any risk regarding the existing site updating the theme. I’m a bit ill at ease to be honest.
    I use enfold with a child theme. The which should i replace?
    Thanks

    • This reply was modified 2 years, 1 month ago by Ad-Min747.
    • This reply was modified 2 years, 1 month ago by Ad-Min747.
    October 7, 2022 at 3:36 pm #1367983
    Rikard

    Hi,

    As with any other update, you should have proper backups in place, and you can export your theme settings in the theme options. Try uploading the new version to a new folder first of all.

    Best regards,
    Rikard

    October 7, 2022 at 3:48 pm #1367988
    Ad-Min747

    “Try uploading the new version to a new folder first of all.”
    And then?

    Sorry for my probably simplistic question

    October 7, 2022 at 4:00 pm #1367990
    Rikard

    Hi,

    ..and then rename the old folder to enfold_old for example, and the new folder to only enfold.

    Best regards,
    Rikard

    October 8, 2022 at 5:10 pm #1368071
    Ad-Min747

    Worked!
    Thanks Rikard :-)

    October 8, 2022 at 7:59 pm #1368075
    Rikard

    Hi,

    Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

    October 9, 2022 at 11:43 am #1368100
    Ad-Min747

    Hi,
    may be keep it opened as far as I have ghosts in the theme settings which seems not to have recovered all setting:

    For example:
    – Bold and H1 should be #003085 Blue. It OK in the preview but turns Grey in the published page
    – When I make the Top menu bar sticky, the background supposed to be blue #003085 it turns transparent instead of remaing whith
    – Menu items should be Blue #003085. They are Purple #683498 instead of #003085 and clear blue #0066cc when uploading pr clicking
    – Post footer for related post: links are Purple #683498 instead of #003085 and clear blue #0066cc
    – I don’t get rid of the little pencil appearing up in the post
    – Over and under each section appears à thin black line which should be white (transparent) instead of black
    – Website icon turned WP icon instead of the one in theme settings

    I’ve tried many settings in the theme option without succeding.

    How can I proceed?

    Best.Regards

    • This reply was modified 2 years, 1 month ago by Ad-Min747.
    October 9, 2022 at 6:44 pm #1368147
    Rikard

    Hi,

    The login details you posted are not working, please check and verify.

    Best regards,
    Rikard

    October 10, 2022 at 12:01 pm #1368251
    Ad-Min747

    Hi Rikard,
    sorry, hereunder.

    By the way, i’ve just seen that the menu on a mobile device is “transparent” and shouldn’t. Strange, it seems that part of the right settings are taken into account and other not.
    Best regards
    JM

    October 10, 2022 at 1:16 pm #1368261
    Rikard

    Hi,

    Thanks for that. Could you clear all caches and deactivate your caching plugins until we have checked this problem for you please?

    Best regards,
    Rikard

    October 10, 2022 at 4:36 pm #1368301
    Ad-Min747

    Hi,
    OK Cache cleared and WP Super Cache deactivated.
    Best

    PS : Sorry, mistake on my side in ” – When I make the Top menu bar sticky, the background supposed to be WHITE it turns transparent instead of remaing WHITE

    October 10, 2022 at 6:34 pm #1368317
    Rikard

    Hi,

    Thanks, but your site resources are still being loaded from a cached source. Please see example in private.

    Best regards,
    Rikard

    October 10, 2022 at 7:20 pm #1368330
    Ad-Min747

    Hi,
    i’ve just deactivated :
    – autoptimize (and clear cache via its interface)
    – Jetpack

    and cleaned the site with WP-Optimise and deactivated.

    Anything I can do further?
    Let me know

    Best regards
    JM

    PS: as admin i’m OK if you should go in the extensions menus

    October 11, 2022 at 8:44 am #1368380
    Rikard

    Hi,

    Thanks for that. The problem seems to go away after deactivating CSS file compression under Enfold->Performance, but comes back when it’s active. I’m not sure exactly why that is happening, but it might be a temporary problem, or due to caching. Could you try keeping that option deactivated for a few days, then try to turn it on again, if you should need it?

    Best regards,
    Rikard

    October 11, 2022 at 10:35 am #1368395
    Ad-Min747

    Hi Rikard,
    thanks for your prompt answer and action. The site seems better indeed.
    OK, I leave CSS Compression deactivated for a while (or ever).

    Have a nice day
    JM

    October 11, 2022 at 11:33 am #1368412
    Rikard

    Hi,

    Thanks for the update. We’ll keep this thread open for you, please let us know if you should have any further problems with this.

    Best regards,
    Rikard

    October 28, 2022 at 6:57 pm #1370598
    Ad-Min747

    Hi Rikard,
    seems to work. I’ll probably have 1 or 2 further questions but will open a new thread.
    Thanks again for your help and promptitude

    JM

    October 28, 2022 at 8:07 pm #1370603
    Rikard

    Hi,

    Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

    October 28, 2022 at 10:04 pm #1370609
    Ad-Min747

    Hi Rikard,
    yes you may close it
    Best.

    October 29, 2022 at 11:11 am #1370617
    Rikard

    Hi,

    Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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Viewing 22 posts - 1 through 22 (of 22 total)
  • The topic ‘Enfold update from 4.3 to 4.9.x’ is closed to new replies.