Enfold theme – using contact form – emails not sending

Hi! The website bw-leather.com had a contact form on the home page and the product page. When the website was visited from a computer, the form would work and send to Seth’s email. When someone viewed the website from their phone, filled out the form and submitted, he would not get the email notification.

Furthermore, after having several people fill out the form both on a computer and a smartphone, some forms worked and were received by Seth. Others did not work and he never received. Different browers were used on both computer and smartphone (google chrome, safari and firefox).

Now, there is not consistancy to him receiving emails or not receiving emails from both platforms. Could you advise on this please?

Also, He thinks he’s missed hundreds of messages. Is there anyway to see the old messages on this contact form from the wordpress dashboard?

Has Enfold ever seen this problem before?