Viewing 25 posts - 1 through 25 (of 25 total)
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    Posts
  • December 18, 2019 at 2:52 pm #1167289
    Medecho

    Hello :)

    I am currently using enfold theme (version 3.1.5). We never update our theme, the company which designed our website didn’t provide us login details for themeforest and support forum. Neither they update the API key in child theme as well.

    To update the theme, we purchase the theme again and looking for your support to update my website to latest enfold version.

    As I am a beginner, could you please guide me how I can update it.

    Thanks

    December 18, 2019 at 4:08 pm #1167338
    Yigit

    Hey,

    Thanks for contacting us!

    You can find update instructions here – https://kriesi.at/documentation/enfold/theme-update/. Since you are using a very old version of the theme, we would recommend you to update the theme on a testing server via FTP.

    If you would like us to update the theme for you, please post FTP and WP admin logins here privately. As long as you have not modified theme files, there should not be any issues but please make sure to have a backup to be on the safe side :)

    Best regards,
    Yigit

    December 18, 2019 at 7:04 pm #1167448
    Medecho

    Thanks for your quick response.

    We are using a child theme in which we have made some changes.

    I do not have any FTP client. Can we do it through cPanel?

    December 18, 2019 at 8:04 pm #1167469
    Yigit

    Hi,

    In that case, please refer to this post – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/#post-1032609 and update the theme in WordPress by using – https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/ plugin :)

    Best regards,
    Yigit

    January 2, 2020 at 4:15 pm #1169117
    Medecho

    Hi Yigit,

    Happy New Year

    I tried, but unfortunately failed to update.I am sharing my WP & FTP login credentials in private section. Please have a look and let me know if you can help me to update the theme.

    January 2, 2020 at 5:01 pm #1169139
    Yigit

    Hey!

    Both logins did not work for me. Could you please check them once again?

    Regards,
    Yigit

    January 2, 2020 at 5:40 pm #1169173
    Medecho

    Hi,

    Sorry for incontinence. I typed them incorrectly.
    Please find the correct one in private section.

    January 3, 2020 at 5:01 am #1169234
    Rikard

    Hi,

    Thanks for the login details. If you can’t update yourself then we can do it for you, but we need some kind of proof that you actually own a license of the theme. Do you have the purchase code for instance? If you don’t own a license then you would have to ask the agency to transfer it to you, or purchase a new one.

    Best regards,
    Rikard

    January 3, 2020 at 12:14 pm #1169275
    Medecho

    Hi,

    I will appreciate if you can update the theme for us a I am not really expert in it. Also let me know how i can setup API key in my child theme so that it will get automatically update in future.

    Please find item purchase code in private section.

    • This reply was modified 4 years, 11 months ago by Medecho.
    January 3, 2020 at 1:36 pm #1169289
    Yigit

    Hi,

    Thanks for the info!

    I have updated Enfold to the latest available beta version.

    Please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and generate a Personal Token and insert it in Enfold theme options.

    Please review your website :)

    Best regards,
    Yigit

    January 3, 2020 at 5:25 pm #1170031
    Medecho

    Hi,

    Many thanks for the update.

    Everything is fine except couple of things.

    1. The size of logo on job page is now over-sized covering the whole screen. If possible I want to remove the logo.

    Obstetrics Gynaecology Consultant

    2. The margin between top navigation and logo area is increased and overlapping with the sections or slider. It also become slightly transparent well.

    I tried to change in style-sheet but did not find the exact code to fix the error. Also the color of social bookmarks change from white to blue on top navigation bar.

    Please help.

    • This reply was modified 4 years, 11 months ago by Medecho.
    January 5, 2020 at 4:58 am #1170419
    Vinay

    Hi,

    1. The logo in the header looks fine, I believe you are talking about the logo in the post which looks blur and oversized? Please remove the featured image in the post or update it with a different image.

    2. Please adjust the header height in Enfold theme options to fixe the gap :)

    Header

    3. To update the social icon color, please add the below CSS in Enfold > General Styling > Quick CSS

    #wrap_all .social_bookmarks a:before {
    color: #FFF !important;
}

    You may not see the changes until the cached files are cleared in your browser.

    Please perform the below steps to clear the browser cache:

    1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
    2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
    3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.

    Best regards,
    Vinay

    January 6, 2020 at 10:33 am #1170648
    Medecho

    Hello,

    Thanks for the help.

    Header and social bookmark is now fine.

    The over-sized logo is not a feature image. It s a job listing created by WP Job Manager and we have so many jobs active right now so its difficult to change the image. It is company logo which we select at the time of job posting and its fine every where except on the job page. I tried to edit content_job_listing and company_meta files in editor but unable to fix the issue.

    I will appreciate if you can have a look and let me how to fix this or if possible I want to remove this image permanently from all the job listings.

    January 6, 2020 at 1:25 pm #1170675
    Yigit

    Hi,

    Could you please post a screenshot showing the changes you would like to make? I checked your job postings but i could not see such image to remove. You can upload your screenshots on imgur.com or Dropbox public folder and post the links here.

    Best regards,
    Yigit

    January 6, 2020 at 2:56 pm #1170709
    Medecho

    Hi Yigit,

    I found this topic and it solved my problem.

    WP Job Manager Featured Image

    I am looking to reduce the margin between top navigation menu and logo. https://imgur.com/a/g5yRtKl (www.medecho.com)

    I like it exactly the same as your website. (kriesi.at)

    January 6, 2020 at 3:02 pm #1170710
    Yigit

    Hi,

    Please add following code to Quick CSS in Enfold theme options > General Styling

    #advanced_menu_toggle, #advanced_menu_hide {
    display: none;
}

    You have header.php file in your child theme which is apparently from an older version of Enfold. It would be better to update header.php file on your child theme.

    Best regards,
    Yigit

    January 9, 2020 at 11:23 am #1171749
    Medecho

    Hi,

    Thanks for your help.

    After the update my burger menu disappeared on on mobile and tablet. I search for the issue on forum and comes up with the below code. It shows the menu but quite weird. Menu is starting from middle of block and covering half of the screen as well. Please help.

    @media only screen and (max-width: 767px) {
    nav.main_menu {
    display: block !important;
    }
    }

    January 9, 2020 at 2:53 pm #1171826
    Yigit

    Hi,

    That is because you have following custom CSS code in style.css file of your child theme

    .header_color .main_menu ul:first-child > li > a:hover, .av-main-nav ul li.current-menu-item a {
    color: white !important;
    background-color: #00afef !important;
}

    I added following code right above it

    .header_color .main_menu ul:first-child > li.av-burger-menu-main > a,
.av-main-nav ul li.av-burger-menu-main a { 
    background-color: transparent !important; 
}

    Please review your website.

    Best regards,
    Yigit

    January 9, 2020 at 4:25 pm #1171854
    Medecho

    HI Yigit,

    Much appreciated your efforts but it stills the same. On mobile the menu is starting from the middle of the screen instead from top also covering the whole screen on mobile. How can I remove the extra white area in burger menu. I have already clear all the cache and tried in incognito mode as well on mobile but nothing changes.

    January 9, 2020 at 5:26 pm #1171875
    Yigit

    Hi,

    I deleted following codes from Style.css file of your child theme and cleared cache

    .header_color .main_menu ul:first-child > li > a:hover, .av-main-nav ul li.current-menu-item a {
    color: white !important;
    background-color: #00afef !important;
}
.header_color .main_menu ul:first-child > li.av-burger-menu-main > a,
.av-main-nav ul li.av-burger-menu-main a { 
    background-color: transparent !important; 
}

    However it seems like it is still cached. If there is some sort of server side caching, please flush it as well.

    Best regards,
    Yigit

    January 9, 2020 at 5:56 pm #1171895
    Medecho

    Hi,

    I flushed the cache from the server side but seems it doesn’t work. You can check in the below image that menu is starting from middle of screen.

    View post on imgur.com

    January 10, 2020 at 1:27 pm #1172147
    Yigit

    Hi,

    Please add following code to Quick CSS as well

    .html_av-overlay-side-classic #av-burger-menu-ul {
    vertical-align: top!important;
}

    Best regards,
    Yigit

    January 13, 2020 at 3:17 pm #1172818
    Medecho

    Thanks for all the help.

    I am trying to add css ready for gravity forms like (gf_left_half and gf_right_half) for 2 columns in one of my forms. But after several attempts I am unable to align to two fields inline. These codes were working like a charm before update.

    Please help.

    January 15, 2020 at 5:35 pm #1174623
    Medecho

    Hello,

    Please help

    I am trying to add my custom made icon fonts from fontella. They are appearing as box in icon selector. Also need help for above posted question as well.

    Thanks

    January 17, 2020 at 6:39 pm #1175561
    Victoria

    Hi Medecho,

    Please consider upgrading your php version to php7+.

    Best regards,
    Victoria

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